![Ideal Option PLLC](https://media.trabajo.org/img/noimg.jpg)
Patient Care Representative
1 week ago
Location: Work-from-Home
*This position is work-from-home To be considered, candidates must reside in one of the following states: Alaska, Arizona, Arkansas, Florida, Idaho, Iowa, Maryland, Minnesota, Montana, Nevada, New Mexico, Oregon, Texas, or Washington. *
Compensation: $16.00-$17.00
Schedule: Tuesday-Saturday = Tuesday - Friday: 7:30 am-4:00 pm PST and Saturday: 8:00 am-6:00 pm PST, 40 hours per week.
Ideal Option has been working on the front lines of the opioid epidemic since our first clinic opened in 2012. With more than 80 clinics across 9 states, we continuously strive to be the nation’s leading provider of low-barrier evidence-based treatment for opioid use disorder. We are looking for a Patient Care Representative to join our growing team and help us in our vision to give back lives, reunite families, and heal communities that are suffering from the devastating effects of substance use disorder.
We value our patients and our employees We treat our employees like we would want to be treated ourselves: with respect and compassion.
Below are some specifics on what Ideal Option offers and the role.
Benefits:
At Ideal Option, we offer our employees a competitive and comprehensive benefits program to recognize how important you are to the company.
Current benefits include:
- Medical, vision, and dental
- Short-term and long-term disability options
- A 401K retirement program
- Paid time off and paid holidays
The Role:
As a Patient Care Representative, you play a key role in providing outstanding service to incoming patient inquires and providing an in-depth understanding of Ideal Option’s program and other company.
Additional responsibilities include:
- Answers and logs all inbound and outbound phone calls.
- Provides established and potential patients with accurate information about Ideal Option.
- Transfers phone calls and provide phone messages to appropriate staff.
- Documents necessary information in patient charts.
- Gathers new patient demographic and insurance information.
- Follows up on patient inquiries.
- Submits correct and accurate information to the Insurance Verification group.
- Schedules appointments for new and established patients.
- Utilizes and comprehends eClinicalWorks.
- Uses creating problem solving skills to implement solutions and escalating unresolved problems.
- Represents Ideal Option professionally and with a positive attitude.
- Complies with national PHI laws including HIPAA and 42 CFR Part 2.
- Maintains continual sustained attendance
- Other duties as assigned by supervisor.
Our ideal candidate:
Has effective verbal and written communication skills. Can type a speed of 60 words per minute or more. Has the ability to multitask, learn quickly, and work in a fast-paced environment, has general knowledge regarding use of office equipment. A knowledge of chemical dependency and its effects on individuals, families, and communities is required.
Requirements:Minimum Requirements to be considered:
- Candidates will need to provide and use a home computer or laptop (not a Chromebook).
- High School Diploma or GED.
- Experience with personal computers (word processing and/or electronic spreadsheets)
- Preferably one year or more of experience in office work.
- Ability to sit for long periods of time.
-
Patient Care Representative
7 days ago
Pasco, United States Ideal Option PLLC Full timeJob DescriptionJob DescriptionDescription:Location: Work-from-Home*This position is work-from-home! To be considered, candidates must reside in one of the following states: Alaska, Arizona, Arkansas, Florida, Idaho, Iowa, Maryland, Minnesota, Montana, Nevada, New Mexico, Oregon, Texas, or Washington. *Compensation: $16.00-$17.00Schedule: Monday - Friday,...
-
Patient Care Representative
6 days ago
Pasco, United States Ideal Option PLLC Full timeJob DescriptionJob DescriptionDescription:Location: Work-from-Home*This position is work-from-home! To be considered, candidates must reside in one of the following states: Alaska, Arizona, Arkansas, Florida, Idaho, Iowa, Maryland, Minnesota, Montana, Nevada, New Mexico, Oregon, Texas, or Washington. *Compensation: $16.00-$17.00Schedule: Monday - Friday,...
-
Patient Service Representative
1 month ago
Pasco, United States MultiCare Health System, Inc. Full timeYou Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health...
-
Pasco, United States MultiCare Health System, Inc. Full timeYou Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health...
-
Patient Services Representative I
1 month ago
Pasco, United States Savista Full timeHere at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their...
-
Patient Services Representative I
4 weeks ago
Pasco, United States Savista Full timeHere at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their...
-
Pasco, United States MultiCare Health System, Inc. Full timeYou Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health...
-
Office and Patient Coordinator OPC
1 month ago
Pasco, United States Psychiatric Medical Care LLC Full timeJob DescriptionJob DescriptionDescription:Listed Position: Office and Patient CoordinatorSalary up to $20/ HourLocation: Pasco, WA Who we are:Senior Life Solutions, a division of Psychiatric Medical Care, is one of the country's largest Behavioral Health Management companies. Why work with PMC? Because PMC works for you. At PMC, we strive to maintain a...
-
Office and Patient Coordinator OPC
7 days ago
Pasco, United States Psychiatric Medical Care LLC Full timeJob DescriptionJob DescriptionDescription:Listed Position: Office and Patient CoordinatorSalary up to $20/ HourLocation: Pasco, WA Who we are:Senior Life Solutions, a division of Psychiatric Medical Care, is one of the country's largest Behavioral Health Management companies. Why work with PMC? Because PMC works for you. At PMC, we strive to maintain a...
-
Customer Care Representative-Weekends
2 weeks ago
Pasco, United States Lineage Logistics Full timeLineage Logistics - Industrial Way [Customer Service Representative] As a Customer Care Representative at Lineage Logistics, you'll: Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries; Invoice and verify accounts accurately and in a timely manner; Verify inbound...
-
Financial Counseling Representative I
1 month ago
Pasco, United States R1 RCM Full timeR1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing...
-
Insurance Verification Representative
1 month ago
Pasco, United States Ideal Option PLLC Full timeJob DescriptionJob DescriptionDescription:Looking for a great REMOTE position as the next step in your career? This is an awesome opportunity for someone with at least one year of insurance verification experience to work from the comforts of home!Location: WFH *Pacific Time Zone hours, see below*Position is WFH, however candidates must reside in one of the...
-
Pasco, United States Ethos Veterinary Health Full timeMid-Columbia Pet Emergency Services located in Pasco, WA is looking for an exceptional client service representative to join their growing team! About Us: We are excited to announce Ethos Veterinary Health as the new name of NVA Compassion First! About Ethos: Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier...
-
Pasco, United States Ethos Veterinary Health Full timeMid-Columbia Pet Emergency Services located in Pasco, WA is looking for an exceptional client service representative to join their growing team! About Us: We are excited to announce Ethos Veterinary Health as the new name of NVA Compassion First! About Ethos: Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the...
-
Patient Service Specialist
3 weeks ago
Pasco, United States Tri-Cities Communtiy Health Full timeJob Type Full-time Description ABOUT US In 1981, fueled by the desire to provide quality, accessible healthcare to migrant and farm workers in their community, five visionary women laid the foundation of what would later become Tri-Cities Community Health (TCCH). As a Federally Qualified Health Center (FQHC), TCCH stands tall in the community, boasting...
-
Customer Service Representative
4 weeks ago
Pasco, United States Multicare Health System Inc. Full timeYou Belong Here.At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health...
-
Insurance Follow Up Representative
2 weeks ago
Pasco, United States The LaSalle Group Full timeAre you a meticulous and experienced Insurance Follow Up Representative looking to join a dynamic finance team? Are you a key player in healthcare revenue cycle management? If so, join our client's team! You will be responsible for accurately processing and submitting medical claims, ensuring compliance with regulatory requirements and optimizing...
-
Care Navigator
3 days ago
Pasco, United States ConcertoCare Full timeCare Navigators provide front-office support to our clinical teams delivering care through in-home and virtual visits. Care Navigators play a critical role in managing the daily flow of information and helping our patients access their healthcare services with ConcertoCare. Key activities include managing inbound calls and other forms of inbound...
-
Care Navigator
2 days ago
Pasco, United States ConcertoCare Full timeCare Navigators provide front-office support to our clinical teams delivering care through in-home and virtual visits. Care Navigators play a critical role in managing the daily flow of information and helping our patients access their healthcare services with ConcertoCare. Key activities include managing inbound calls and other forms of inbound...
-
Area Representative
3 weeks ago
Pasco, United States Fellowship of Christian Athletes Full timeJob Description The Representative works with the Director and Advisory Team to fulfill the FCA Vision, pursue the FCA Mission and live the FCA Values by implementing the ministry plan for the assigned area. In the FCA Sports Environments, the Representative ensures there is a consistent approach to discipleshipmaking disciples who make disciples. The...