Housekeeping - Room Attendant - Courtyard by Marriott - Bristol VA

3 weeks ago

Bristol, United States OCI Hospitality Full time
Job DescriptionJob Description

Property Location: Bristol, VA


Essential Duties and Responsibilities

  • Meets all cleanliness and time requirement standards established for cleaning guestrooms and other areas of the hotel including the lobby, breakfast, pool, fitness center, stairways, hallways, elevators and patio
  • Cleans, dusts, and removes waste in all areas of guestrooms, bathrooms, and public areas
  • Replaces and provides all linens as necessary in accordance with standards including making beds
  • Replaces or provides required supplies in guestrooms and public areas
  • Maintains an organized cart and stocks cart with linens and supplies in accordance with standards
  • Provides exceptional guest service and responds promptly to guests' inquiries and concerns
  • Reports room status and maintenance problems promptly
  • Performs basic maintenance skills including plunging toilets, changing light bulbs and unclogging drains
  • Handles chemicals and cleaning supplies with care and in accordance with standards
  • Operates commercial laundry and cleaning equipment
  • Performs all tasks and functions related to laundry and linen care
  • Maintains appropriately stocked linen and storage rooms
  • Performs additional responsibilities as assigned by leadership

Qualifications

  • Strong interpersonal and communication skills
  • Strong organizational skills and attention to detail
  • Ability to handle stressful situations with poise and professionalism
  • Conduct work-related functions in a professional manner   

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