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Studio Manager | Newtown, PA
3 months ago
Who We Are:
Staffing Fitness is a recruitment agency that finds top talent in the health, fitness, and wellness industry. We assist our clients in finding amazing candidates with top-notch skills to be the best fit for the right opportunity. Our client will be disclosed upon being selected for the interviewing process.
Our Client x Job Description:
The Studio Manager plays a critical role in leading and motivating their team to deliver an exceptional guest and member experience that drives membership growth, retention, and revenue. You will be a passionate advocate for the brand, embodying our core values of integrity, respect, fairness, excellence, and shifting the cultural perspective of fitness.
Sales & Membership Growth:
- Achieve studio membership and revenue goals:Collaborate with the sales team to develop and implement strategies to attract new members and retain existing ones.
- Provide exceptional sales support:Coach and mentor sales associates on effective sales techniques and product knowledge.
- Track and analyze membership data:Monitor key membership KPIs and use insights to inform strategic decision-making.
- Partner with marketing team:Actively participate in marketing initiatives and promotions to drive awareness and generate leads.
Leadership & Team Management:
- Build and cultivate a high-performing, engaged team:Foster a positive and collaborative work environment where employees feel valued,motivated,and empowered to succeed.
- Develop and coach team members:Provide effective training and coaching to ensure all team members possess the skills and knowledge needed to excel in their roles.
- Lead by example:Demonstrate exceptional work ethic,communication,and customer service skills,inspiring your team to do the same.
- Performance management:Implement effective performance management practices,including setting goals,providing regular feedback,and conducting performance reviews.
Operational Excellence:
- Ensure smooth and efficient daily operations:Oversee all aspects of studio operations,including scheduling,staff assignments,inventory management,and adherence to company policies and procedures.
- Maintain a clean, inviting, and safe studio environment:Implement and enforce hygiene and safety protocols to create a comfortable and enjoyable experience for all guests and members.
- Manage studio cleanliness:Allocate cleaning staff in a manner that keeps attrition under 7%.
- Identify and implement operational improvements:Keep a strong pulse on your studio. Continuously identify opportunities for improvement in the team member and member experience. Implement effective solutions as needed.
Minimum Educational Level/Certifications:
- High School Diploma or GED required.
- Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certifications (AED) received through in person training required.
- Degree in a related field.
- Specialized credentials preferred or equivalent work experience or education in specialized function.
Minimum Work Experience and Qualifications:
- 1+ years of experience in a sales environment
- Experience with relationship-based selling, building value and overcoming objections.
Physical Demands/ Environmental Conditions:
- Must be able to lift 50 lbs.
- Physical effort required for daily duties include squatting, bending, reaching, spotting, jumping, and prolonged standing and walking.
Compensation:
$60k-$70k base salary + bonus opportunities