Welcome Center Representative, Roxbury

1 month ago

Roxbury, United States YMCA of Greater Boston Full time
Job DescriptionJob Description

Position: Welcome Center Representative

Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program sales, take telephone calls, regulate YMCA lobby traffic, provide all membership and program information, and be informed of and execute all YMCA policies and procedures.

Part-Time Hours Available: Afternoon Shifts

Principle Duties:

  1. Present a welcoming and friendly demeanor when greeting and serving members and program participants
  2. Arrive on time, ready to begin work at scheduled start of your shift, dressed in uniform with YMCA name tag.
  3. Enforce YMCA safety and membership policies at all times
  4. Ability to work independently and to problem solve to serve our Y members
  5. Be open and willing to be a substitute to work a shift where there is no coverage, including opening, closing, and weekend shifts
  6. Conduct prospective member tours, as needed.
  7. Take member and non-member phone calls per YMCA policies.
  8. Be knowledgeable about YMCA policies and procedures and effectively communicate them, as needed, to members and staff.
  9. Perform responsibilities such as; cashing out, balancing daily transactions, and dropping envelopes in safe.
  10. Maintain an orderly and neat workspace during your shift and clean up when leaving.
  11. Be ready and able to respond to an emergency, assemble emergency equipment and assist in care of the victim.
  12. Attend all staff meetings and be able to work as a team player.
  13. Perform all other duties as assigned.

Expectations For All YMCA Staff:

  1. Provide excellent member service by exceeding member expectations including being a good listener, caring about members’ well-being, and checking-in on their progress. Staff must also take the initiative to talk with members and to make them feel welcome.
  2. Ability to Multitask and work in a fast-paced environment.
  3. Use Listen First skills to build relationships with members, program participants and prospects.
  4. Make eye contact with members as much as possible when talking to them.
  5. Ask members how they are doing or if they are having a good day as they come into the facility or during classes.
  6. Make members feel welcome by being pleasant and cheerful, which includes saying hello, goodbye, calling members by name and most importantly smiling.

  • Welcome Center Representative

    4 weeks ago

    Roxbury, United States YMCA of Greater Boston Full time

    Job DescriptionJob DescriptionPosition: Welcome Center RepresentativeJoin our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today! Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program...

  • Welcome Center Representative

    4 weeks ago

    Roxbury, United States YMCA of Greater Boston Full time

    Job DescriptionJob DescriptionDescriptionPosition:  Welcome Center RepresentativeJoin our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today!  Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct...

  • Welcome Center Representative

    4 weeks ago

    Roxbury, United States YMCA of Greater Boston Full time

    Job DescriptionJob DescriptionDescriptionPosition:  Welcome Center RepresentativeJoin our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today!  Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct...

  • In Home Therapist

    2 days ago

    Roxbury, United States Children's Services of Roxbury Full time

    Job DescriptionJob DescriptionABOUT CHILDREN SERVICES OF ROXBURY:Founded in 1972 Children’s Services of Roxbury’s (CSR) mission is to provide high quality services to economically disadvantaged children, youth, families, and individuals thereby promoting and strengthening family life and individual growth. CSR serves approximately 6,000 families across...

  • Residential Counselor

    1 hour ago

    Roxbury, United States Childrens Services of Roxbury Full time

    ABOUT CHILDREN SERVICES OF ROXBURY: Founded in 1972 Children's Services of Roxbury's (CSR) mission is to provide high quality services to economically-disadvantaged children, youth, families, and individuals thereby promoting and strengthening family life and individual growth. CSR serves approximately 6,000 families across Massachusetts, serving families...

  • Stabilization Case Manager

    2 days ago

    Roxbury, United States Children's Services of Roxbury Full time

    ABOUT CHILDREN SERVICES OF ROXBURY: Founded in 1972 Children’s Services of Roxbury’s (CSR) mission is to provide high quality services to economically-disadvantaged children, youth, families, and individuals thereby promoting and strengthening family life and individual growth. CSR serves approximately 6,000 families across Massachusetts, serving...

  • BCYF Shelburne Community Center

    7 days ago

    Roxbury, United States City of Boston Full time

    Overview: The BCYF Shelburne Community Center has been and continues to be a safe haven for a large number of ethnic, cultural, and economically diverse youth, adults, elders and families for over forty five years. The center is named after Mr. John A. Shelburne, a native of Roxbury Mass. who dedicated over 30 years to social services, to youth, teens, and...

  • BCYF- Ohrenberger Community Center

    2 weeks ago

    West Roxbury, United States City of Boston Full time

    Overview The Ohrenberger Community Center has been servicing youths, adults, and seniors of West Roxbury, Hyde Park, Roslindale, Jamaica Plain, and neighboring communities for over 35 years. Boston Centers for Youth & Families currently operates 36 community centers and pools, and are open year round. Services offered includes Aquatics, Gymnastics,...

  • Opportunity Employment Program Coordinator

    4 weeks ago

    Roxbury, United States Madison Park Development Corporation Full time

    **About us** Founded in 1966 by residents as one of the first community-based non-profit organizations to independently develop affordable housing for low - and moderate-income residents, Madison Park Development Corporation (MPDC) fosters the social, physical, economic, and cultural renaissance of the Roxbury to create a vibrant, healthy neighborhood that...

  • Water Fitness Instructor

    1 month ago

    Roxbury, United States YMCA of Greater Boston Full time

    Job DescriptionJob DescriptionInstructs Water Fitness exercise classes in a safe, enjoyable, and positive environment that welcomes all skill and fitness levels. Effectively builds community within class. Modifies class as needed to meet varied health, ability and cultural needs. The YMCA is actively seeking water fitness instructors who can be a leader in...

  • Board Certified Behavior Analyst

    1 month ago

    Roxbury, United States ABA Helps, LLC Full time

    **Board Certified Behavioral Analyst** **Part-time and Full-time opportunities in Roxbury, MA** Part-time available for $65 - $75 an hour. **What makes us different from other companies**: We are a unique company guided by a parent whose journey with ABA began a decade ago when her youngest daughter was diagnosed with autism combined with the expertise of...

  • PACE HOME BASED NURSE

    2 weeks ago

    Roxbury, Boston, MA, USA, United States UPHAMS CORNER HEALTH CENTER Full time

    Job DetailsJob Location36 Dearborn St - Roxbury, MAThis position is primarily located at participants home in the area surrounding 36 Dearborn Street, Roxbury. Home visits are to be completed to patients homes in the surrounding area.Schedule is Monday-Friday 8am to 4pm with a rotating weekend scheduleProvide primary nursing services to participants in the...

  • Behavior Therapist

    3 weeks ago

    Roxbury, United States Merrimack Autism Consultants LLC Full time

    Job DescriptionJob DescriptionAbout Us:**THIS SPECIFIC POSTING REQUIRES A FEMALE APPLICANT ONLY**Merrimack Autism Consultants is a privately owned organization founded in 2017 that offers individualized home-based services to clients on the autism spectrum. We are dedicated to providing family centered ABA services using evidenced-based Applied Behavioral...

  • Orthodontic Coordinator

    4 weeks ago

    West Roxbury, United States Gentle Dental Full time

    **(This role requires frequent travel to different Gentle Dental Offices in the area, including: West Roxbury, Brighton and Newton )** At 42 North Dental, we live out our values - teamwork, respect, urgency, and excellence - each day at our supported practices. Join a leading dental support organization that’s patient-focused and doctor-led as we work to...

  • Daycare Teacher

    4 days ago

    West Roxbury, United States Raising Stars Full time

    **Raising Stars Child Care Center **is looking for full time teacher or assistant teacher in daycare. **Benefits** 15 paid sick/vacation days Paid Federal Holidays and Snow Days Additional paid 2 weeks, while center is closed on July 4th week and December 25th week. **Schedule** - Full time **Responsibilities will include, but are not limited to the...

  • SY 24-25 English Language Learner Teacher

    2 days ago

    Roxbury, United States Bridge Boston Charter School Full time

    Job DescriptionJob DescriptionMISSIONBridge Boston Charter School is an inclusive and joyful community that combines a dynamic academic and social-emotional learning program with an innovative full-service model in order to meet the needs of the whole child and ensure our Scholars can achieve their greatest potential in high school and beyond.   VISIONIn...

  • Group Exercise Instructor

    1 month ago

    West Roxbury, United States YMCA of Greater Boston Full time

    Job DescriptionJob DescriptionWater Fitness InstructorPosition Summary:Instructs Water Fitness exercise classes in a safe, enjoyable, and positive environment that welcomes all skill and fitness levels. Effectively builds community within class. Modifies class as needed to meet varied health, ability and cultural needs. The YMCA is actively seeking water...

  • Early Childhood Mental Health Family Support

    1 month ago

    Roxbury, United States Walker, Inc. Full time

    **$1500 Bonus** Early Childhood Mental Health Behavior Support Specialist **Job Location**:Roxbury, MA **Work Schedule**:Full-time (40 hours/week). May require occasional evening or weekend hours. Early Childhood Mental Health Family Support Specialist Position Summary: The primary focus of the Early Childhood Mental Health Consultation program is to...

  • SY 24-25: School Psychologist

    2 days ago

    Roxbury, United States Bridge Boston Charter School Full time

    Job DescriptionJob DescriptionMISSIONBridge Boston Charter School is an inclusive and joyful community that combines a dynamic academic and social-emotional learning program with an innovative full-service model in order to meet the needs of the whole child and ensure our Scholars can achieve their greatest potential in high school and beyond.   VISIONIn...

  • Utilization Reviewer-Onsite

    2 weeks ago

    Roxbury, United States The Dimock Center Full time

    Job DescriptionJob DescriptionYou are a caring, hard-working individual who thrives in a team environment and is committed to excellence. You have experience in a setting and are comfortable interacting with patients, as well as managing administrative responsibilities.The Dimock Center is a federally qualified community health center that heals and uplifts...