Resident Advisor- St. George, UT
4 weeks ago
Job Description: On-Site Resident Assistant
PEG Property Group is a growing company headquartered in beautiful Provo, Utah. We specialize in the management of multi-family, student and commercial properties. Our talented team and dynamic partnerships are working together to ensure high-level performance throughout the markets we operate in, which enables our continued growth and success.
This is a part-time position that is responsible for successful resident engagement, customer service, and retention in their assigned communities.
Required Skills and Experience: To be considered for this position, candidates must be enrolled at the University, live on-site, and demonstrate excellent customer service and communication skills.
- Ability to always act professionally and as a strong role model for residents.
- Personable, friendly, and outgoing personality
- Effective communication and listening skills to interact with students.
- Ability to maintain a calming presence in case of emergency events to direct and assist residents safely.
- Good organization and planning skills
- Great time management
- Property social media, reputation management and satisfaction ratings
- Maintaining compliance with all applicable laws, codes, etc.
Additional knowledge/experience:
- Superb written and verbal skills
- Fair Housing Training.
Required work behaviors:
- Ability to work weekends.
- Spirited initiative and resourcefulness
- Results focused.
- Honest and Accountable.
Resident Assistant Duties and Responsibilities
The position requires the following:
- Listening to any concerns or issues students may have and communicating these to leadership or administration.
- Preparing for and participating in students first week on property, including creating activities to engage students, checking them into the apartment and familiarizing the student with the property’s amenities.
- Helping students stay informed about property activities will encourage student engagement and create an exceptional student experience.
- Addressing any concerns students may have with other residents and acting as a moderator to solve any problems while staying in compliance with fair housing laws.
- Staying up-to-date with the community guidelines to ensure students are always following them.
- Participate in scheduling and planning monthly resident activities.
- Post to social media platforms a minimum of 3 times a week to increase engagement with residents.
- Participate in prepping for move-ins and move outs in August, longer hours are expected.
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