Team Member 4:30 AM to Noon

4 weeks ago

Minnetonka, United States Planet Fitness - PF Baseline Fitness Full time
Job DescriptionJob Description** SIGN ON BONUS** **Quick Pay increase**
$500 BONUS - FULL TIME After 60 days you could be Eligible for $1 raise
$250 BONUS - PART TIME
REQUIRED TO BE AGE 16+
Job Summary


The TEAM MEMBER Will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities


  • Team members greets members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to members accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements


  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • Must be 18 years of age or older.
Physical Demands


  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.
Other
  • Employee Recognition Program
  • Advancement Opportunities
  • Sign on Bonus of $250 after received after 60 days of employment

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

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