Hospitality Team Member

4 weeks ago

Dallas, United States Eximius Associates Full time
Job DescriptionJob Description

Job Title: Hospitality Team Member

Company: Eximius Associates

Location: Dallas, TX

About Us: Eximius Associates is a leading firm renowned for organising high-end corporate events, bespoke private functions, and industry-leading conferences. As we expand our operations in Dallas, we are dedicated to delivering exceptional service and ensuring a memorable experience for our guests. We are seeking a dedicated and customer-focused Hospitality Team Member to join our team and contribute to our mission of excellence.

Position Overview: As a Hospitality Team Member at Eximius Associates, you will play a key role in delivering outstanding service and ensuring that our guests have a positive and enjoyable experience. The ideal candidate will be enthusiastic, organised, and passionate about providing top-notch hospitality.

Key Responsibilities:

  • Greet and assist guests with a friendly and professional attitude, ensuring a welcoming and pleasant experience.
  • Provide information about our services, facilities, and events, addressing any questions or concerns guests may have.
  • Assist with setting up and maintaining event spaces, including arranging furniture, decorations, and catering as needed.
  • Support the team in managing guest requests, handling special requirements, and ensuring that all needs are met efficiently.
  • Monitor guest areas to ensure cleanliness, organisation, and a high standard of service.
  • Collaborate with colleagues to deliver seamless service, including coordinating with different departments as necessary.
  • Handle guest feedback and concerns with professionalism, working to resolve any issues promptly and effectively.
  • Follow all company policies, procedures, and health and safety regulations to ensure a safe and enjoyable environment for guests and staff.
  • Assist with administrative tasks such as booking reservations, managing schedules, and maintaining records.

Qualifications:

  • Previous experience in hospitality, customer service, or a related field is preferred.
  • Strong communication and interpersonal skills, with a friendly and approachable demeanour.
  • Ability to work effectively in a fast-paced environment and handle multiple tasks.
  • Excellent organisational skills and attention to detail.
  • Proficiency in basic computer skills and familiarity with reservation systems is a plus.
  • A positive attitude and commitment to providing exceptional service.
  • High school diploma or equivalent; additional qualifications in hospitality or event management are a plus.

What We Offer:

  • Competitive hourly wage and benefits package.
  • Opportunity to work in a dynamic and supportive team environment.
  • Career development and advancement opportunities.
  • A vibrant and inclusive work environment in Dallas.

How to Apply: If you are a motivated and service-oriented individual with a passion for hospitality, we would love to hear from you. Please send your CV and a cover letter outlining your relevant experience and why you are the ideal fit for this role.

Join us at Eximius Associates and help us deliver exceptional hospitality experiences in Dallas.

Eximius Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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