Patient Care Coordinator
5 days ago
We are seeking a quality Patient Care Coordinator for a medical office.
Responsibilities:
~Greet patients and assist them with intake paperwork.
~Answer phone calls and respond to patient inquiries in a courteous and professional manner.
~Schedule, reschedule, and cancel new and returning patient appointments.
~Perform insurance verification and benefit inquiries before patients see provider.
~Manage appointment schedules to optimize provider time and minimize patient wait times.
~Handle appointment confirmations and follow-up communications to patients as needed.
Qualifications:
~Previous experience in a medical receptionist role or a related healthcare setting is preferred.
~Must have proven customer service skills, with a focus on providing a positive patient experience and proficiency in using phone systems and software.
~Strong organizational skills are required, with the ability to prioritize tasks and manage multiple
responsibilities.
~This position will require a drug screen and background check.
**High school diploma or equivalent required; additional education or certification in medical office
administration is a plus.
**Strong phone etiquette and excellent communication skills are a requirement.
**Ability to manage a high volume of calls and multitask effectively is a requirement.
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