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Manager, Data Use Review

4 months ago

Foster City, United States Visa Full time
Job DescriptionJob DescriptionCompany Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Company Description 

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. 

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement. 

Join Visa: A Network Working for Everyone. 

The Global Data Office 
With data being the fuel that drives our future - our strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers, businesses, and communities is key to our future. With our ongoing commitment to Visa’s Data Values and the responsible use of data, we at Visa have a bold vision to continue to grow and accelerate our data-related businesses and capabilities. 

Led by Visa’s first Chief Data Officer, the Global Data Office coordinates high-impact, complex, company-wide projects related to data business strategy, critical investments, policy development, and marketplace execution. Working closely with Visa’s Chief Privacy Officer, the Technology organization, the wider data community, and the full set of Visa’s global lines of business, the Global Data Office is evolving Visa’s data-related work with momentum and enthusiasm. Driven by its commitment to trusted use of data, Visa is seeking enthusiastic leaders who are change-agents and passionate about the future of data around the world. 

Role corporate level: Manager 

Potential work locations: Any US Visa office location, preferably Foster City office 

Flex Work Arrangement: This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs. 

Primary responsibilities 

The Data Use Review Manager will help advance Responsible Data Use at Visa. The successful candidate will be a key member of Visa’s Data Policy team by facilitating the Data Use Case Assessment (DUCA) process through interacting with Data Users worldwide to comprehend the request and guarantee strong inputs are given to expedite the review process, as well as reinforce the data use inventory efforts.  

This role provides a great opportunity to understand the way Visa uses data across all Regions and Business Units. The individual will work cross functionally, collaborating globally with data users across multiple Visa teams including Visa Consulting and Analytics team, various client-facing teams, such as Business Development and Merchant Sales and Acquiring teams, product teams, regional hubs, and most extensively with other members of the Global Data Office and Global Privacy Office to operationalize Visa’s Data Values and data use guidelines throughout the organization. 

 

  • Collaborate with Data Users and Data Stewards to attain sufficiently documented use case details to perform the Data Use Case Assessment review.  

  • Conduct Data Use Case Assessment reviews by examining incoming Data Use requests and risk evaluating them against existing Data Use policies and rules. 

  • Prepare formal assessments in Visa’s enterprise risk tool that in order to document the risk of Data Use projects at Visa, educate and inform the broader DUCA team, and communicate effective feedback to Data Use owners. Must be able to manage low-complexity tickets end-to-end.  

  • Execute operational activities related to ticket queue and priority management, including facilitation of regular review calls of the DUCA team as required. 

  • Convey change management around the Data Use Policy interpretation by identifying gaps in existing guidelines and working with internal subject-matter experts to address them.  

  • Contribute to workshops and projects on training of Visa staff on the Data Policy and Data values across the organization as required. 

  • Contribute to content for the internal Global Data Office properties (website, SharePoint site, internal social media platform, etc.) and external Data @Visa pages. 

  • Prepare materials as required to support the socialization of Data Use Policy development progress and DUCA feedback. 

  • Participate in other ad-hoc Data Policy team projects as required by management.  

  • Support Data Use Policy Change management efforts to ensure cross-pollination between DUCA process and Policy guidance.

​This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic qualifications
• 5 or more years of relevant work experience with a Bachelors Degree or at
least 2 years of work experience with an Advanced degree (e.g. Masters, MBA,
JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:
• 6 or more years of work experience with a Bachelors Degree or 4 or more
years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD,
MD) or up to 3 years of relevant experience with a PhD
• Relevant work experience in data science, data governance, data privacy or
other similar roles, preferably in payments-related company: at least 4 years
with Bachelor's degree or 2 years with an Advanced Degree (e.g., Masters,
MBA, JD, MD) or 1 year with a PhD
• Knowledge of data analysis and manipulation tools and techniques, hands on
experience with SQL/Hadoop/PowerBI/Tableau or other similar skills
• Strong success track record of project and stakeholder management
• Familiarity with payment network data and processes is a plus
• Hands-on experience with AI tools is a plus
• Familiarity with key legislation principles (i.e., GDPR, CCPA) is a plus

Business and technical skills:
• Ability to interpret complex internal documentation, such as policies,
standards, procedures, or execution guidelines, and explain in a clear and
concise language to business partners
• Sufficient skillset and knowledge to be able to exercise competency in
mathematics and statistics in the practical application of Visa’s Data Use
policies and guidelines, while driving effective communication about the risk
assessment rationale to Data Use requestors across the organization
• Capacity for out-of-the-box thinking to solve complex data-related problems
and propose approaches that meet policy objectives
• Solid written, verbal, and presentation communications skills appropriate for a
wide, global audience. Capable of summarizing complex issues into succinct
messaging
• Strong business acumen and understanding of Visa and Client business
models

Soft skills:
• Self-motivator, with the strong sense of ownership and responsibility for
deliverables 
• Team-oriented, collaborative, diplomatic, and flexible, with proven ability to
build strong working relationships with colleagues and work on complex
issues within cross-functional teams
• Highly adaptive, comfortable working within a complex, and often ambiguous,
environment
• Open-minded and willing to listen to ideas and opinions from others. Able to
look for new solutions when current processes are deemed insufficient
• Willing to offer support to team members in time-sensitive situations,
ensuring the team’s success
• A professional capacity for strong enthusiasm and focus on results



Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 144,600.00 to 209,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.