NY Operations Agent

4 weeks ago

Springfield Gardens, United States Worldnet International Couriers Inc Full time
Job DescriptionJob Description

Delivering amazing customer service is the key to Worldnet International’s operations. Our Logistics Team is driven by the confidence and trust our customers’ place in us to secure their deliveries. As a team, we strive to keep this momentum by understanding that all positions at Worldnet are essential to our success.

Worldnet has an opportunity for someone to join our dynamic team. We offer an environment where we are focused on our core value of “Share the Love” to our internal Worldnet family, our customers and our community. We are looking for someone who is passionate about the same. Bring your experience in the Air Courier or Logistics industry plus strong analytical skills to join our journey to success. We will provide you with a robust benefits package, competitive compensation and an opportunity to continue to grow and develop in a supportive environment.

We invite you to apply to become part of our Worldnet Family

Job Purpose

The operations agent is responsible for all warehouse functions while ensuring that all shipments are prepared for export in compliance with all rules and regulations. This role also acts a back up to our dispatch team when not available and will handle all dispatch and warehouse receiving functions.

Duties and Responsibilities

  • Respond to internal and external emails timely and in a professional manner
  • Communicate with vendors and airlines requesting information as needed.
  • Create, review and Send Pre-alerts to other offices or agents and confirming receipt of alert.
  • Communicate with other departments on issues or for additional information needed to carry out your job functions
  • Answer phone calls in a professional and courteous tone

Qualifications

  • Minimum 1 year of prior experience in the logistics field
  • Driver's License required
  • Proficient with MS Office, Window OS, email and internet usage/research
  • Data entry and the ability to manipulate data with precision
  • Excellent verbal and written communication skills
  • Proficiency in English
  • Professional and positive attitude
  • Effective time management skills
  • Ability to work efficiently while managing multiple projects/tasks/systems simultaneously

Working Conditions

  • Flexibility with shift/schedule
  • Ability to work efficiently in a warehouse & office setting

Physical Requirements

  • Ability to lift up to 70lbs

Compensation

$22- $23 per hour.

Equal Employment Opportunity Statement

Worldnet is an equal employment opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We seek and encourage a diversity of skills, talents, and viewpoints in our workforce. When deciding on employment actions, including but not limited to hiring, compensation, training, evaluation, promotion, work assignments, discipline, and termination of employment, we prohibit and do not tolerate discrimination against employees or applicants for employment on any legally recognized basis.


1) Friday-Monday 2pm to12pm (Tues, Wed, Thurs off)
2)Tuesday-Saturday 4pm to 12am

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