Concierge/Transportation Driver for Assisted Living

2 weeks ago

Hillsborough, United States TerraBella Hillsborough Full time
Job DescriptionJob Description

Discovery Senior Living is now the 9th largest senior housing operator with the addition of our new division TerraBella Senior Living. We have tremendous opportunities for proven leaders to join in our success.

TerraBella Senior Living is looking for a Concierge to join our community, TerraBella Hillsborough.

Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature.

Concierge Responsibilities:

  • Carries out telephone answering and reception duties as required.
  • Takes complete messages with pertinent information and communicates messages to the intended recipient.
  • Greets residents and visitors. Answers inquiries and gives directions.
  • Collates brochures for the marketing department.
  • Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
  • Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
  • Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
  • Maintains and keeps desk and entry area neat and organized.
  • Organizes, distributes mail to residents, Executive Director and Department Coordinators.
  • Maintains resident forms for miscellaneous credits.
  • Maintains adherence to all company personnel policies and established operating policies and procedures.
  • Other duties as assigned.

DRIVER ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

  • Drivers are required to visually conduct a vehicle inspection at the beginning of every shift. Drivers can refer to and complete the Daily Vehicle Inspection Checklist as a guide for daily visual inspections.
  • Drivers should complete a written inspection report for each vehicle using the Weekly Vehicle Inspection Checklist.
  • Drives vehicle from community area to destination according to assigned schedule.
  • Assists disabled passengers into and out of vehicle.
  • Secures passengers' wheelchairs to restraining devices to stabilize wheelchairs during trip.
  • Safely operates radio, cell phone or pager to communicate with base station or other vehicles to report disruption of service.
  • Maintains all community vehicles in good working condition.
  • Cleans and services vehicle with fuel, lubricants, and accessories.
  • Assists with vehicle registration and license plates renewal process.
  • Meets all Department of Transportation (DOT) requirements.
  • Provides miscellaneous pick-up and delivery services as needed.
  • Other duties as assigned by Supervisor.

Qualifications:

  • High school diploma or general education degree (GED) preferred.
  • One to three years customer service experience and/or training; or equivalent combination of education and experience. Preferably in senior living.
  • Current commercial driver’s license (CDL) may be required with an acceptable driving record in accordance with Federal Department of Transportation regulations.
  • Must be at least 21 years of age.

Benefits:

In addition to a rewarding career and competitive salary, TerraBella offers a comprehensive benefits package.

Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

Thank you for your interest in TerraBella Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.

EOE D/V

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