Front Desk Associate

3 months ago

Obetz, United States Innvite Hospitality Full time
Job DescriptionJob Description

JOB DESCRIPTION: FRONT DESK ASSOCIATE/NIGHT AUDITOR
Title: Front Desk Associate/Night Auditor
Reports to: Front Desk Lead & General Manager

Required Tasks: According to Hotel Standards:
*Guest Check-in & Check-out
*PMS Operations
*Cash Handling & Credit Card Transactions
*Switchboard Operation and Telephone Etiquette
*Front Office Emergency/Security Procedures
*Reservations-Guest Rooms
*Assist with Administrative Duties as assigned by Management
*Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily
*Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables
*Minor Decision Making
*Take Group Reservations & Set up Group Blocks
*Sales of Guest Rooms with New Arrivals and Phone Inquiries
*Follow All Policies & Procedures as Outlined in the Employee Handbook
*Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Nametag
*Operate Laundry as Directed
*Maintain a Professional Attitude to all Guests, Associates & Vendors

Required Skills:
*Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
*Basic Math
*Hand Writing
*Computer Skills/Keyboard/Typing Skills
*Operate a 10 Key Calculator
*Hospitable, Civil Contact with the Public
*Ability to Work Independently, with Little to no Supervision
*Ability to Complete Multiple Tasks Simultaneously
*Night Audit/Basic Accounting Skills/Training



Job Posted by ApplicantPro

  • Guest Services Representative

    1 week ago

    Obetz, Ohio, United States Innvite Hospitality Full time

    Job OverviewPosition: Front Desk Associate/Night AuditorReports to: Front Desk Lead & General ManagerKey Responsibilities:Facilitate guest check-in and check-out processesManage Property Management System (PMS) operationsHandle cash and credit card transactionsOperate switchboard and maintain telephone etiquetteImplement front office emergency and security...

  • Guest Services Representative

    1 week ago

    Obetz, Ohio, United States Innvite Hospitality Full time

    Job OverviewPosition: Front Desk Associate/Night AuditorReporting To: Front Desk Lead & General ManagerKey Responsibilities:Manage guest check-in and check-out processesPerform operations using Property Management System (PMS)Handle cash and credit card transactions efficientlyOperate switchboard and maintain telephone etiquetteImplement front office...

  • Guest Services Representative

    1 week ago

    Obetz, Ohio, United States Innvite Hospitality Full time

    Job OverviewAs a Front Desk Associate/Night Auditor, you will play a crucial role in ensuring a seamless experience for our guests at Innvite Hospitality. Your responsibilities will encompass a variety of tasks that contribute to the overall satisfaction of our clientele.Key Responsibilities:Guest Management: Efficiently handle guest check-in and check-out...