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Amazon Connect Project Manager

4 months ago

Saint Louis, United States InterVision Systems Full time
Job DescriptionJob Description

Are you looking for a challenging role as a Project Manager – Amazon Connect?

As a leading managed service provider (MSP), InterVision assists IT leaders in solving the most crucial challenges they face by solving for the right technology, deployed on the right premises, and managed through the right model to fit their unique demands and meet their long-term goals.

InterVision’s mission is to transform business through the evolutionary power of technology, and we’re committed to unlocking value by delivering innovative technology through a consultative approach. Our people are the best in their field

If you are looking for a career changing opportunity, we want to meet you

InterVision Systems is seeking a Project Manager who will thrive in a fast-paced, dynamic environment and be responsible for the successful deployment of complex technical projects for our government, commercial, and international clients.

Required Qualifications / Experience

  • Bachelor’s Degree or advanced degree. Preferred areas: computer science, project management, business, or accounting
  • 5+ years of technical project management experience in a face-paced, multi-tasking environment
  • Certified Scrum Master (CSM)
  • Experience managing AWS Cloud and / or Amazon Connect projects
  • At least 4+ years working with business functional teams or work experience relevant to information technology and project management
  • Skilled in the application of project management methodologies, with proficiency in agile team management and coaching, client relationship management, budget management, and contract compliance
  • Experience working both independently and in a project team-oriented, collaborative environment
  • Ability to quickly adapt to shifting priorities, demands, and timelines through analytical and problem-solving capabilities
  • Ability to elicit cooperation from a wide variety of sources including management, clients, and other departments
  • Ability to hold project teammates accountable for completing project deliverables accurately and on time, by escalating issues to management as needed
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Strong verbal, written, and interpersonal communication skills
  • Ability to effectively manage conflict between team members
  • Exceptional planning and organization skills
  • Must be able to learn, understand, and apply new technologies
  • Ability to work a flexible schedule to meet business needs of clients across multiple US and international time-zones
  • Strong accounting or financial process understanding
  • Able to manage multiple, complex, and high-profile projects, which may require various resources and functional integration

Desirable Qualifications / Experience

  • Project Management Professional (PMP)® certification
  • Scaled Agile Framework (SAFe) certification
  • AWS Certified Practitioner and other AWS Certifications

Some of the exciting work you will encounter:

  • Direct and manage project development and execution from initiation to closure utilizing InterVision’s standard project methodology
  • Facilitate the definition of project scope, goals, and deliverables in support of business objectives
  • Coordinate all meetings/communications between the client and InterVision Project Team throughout the project
  • Clearly communicate expectations to team members
  • Delegate tasks and responsibilities to appropriate personnel
  • Identify project success criteria and disseminate to involved parties throughout the project lifecycle
  • Develop and deliver progress reports, proposals, requirements documentation, and presentations
  • Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas
  • Identify and manage project dependencies and critical path; identify and resolve issues and conflicts within the project team; identify project risks and suggest methods of mitigating those risks
  • Effectively manage project scope by ensuring any changes to scope are documented and approved; proactively manage changes in project scope, identify potential crises, and devise contingency plans
  • Manage incidents and change orders within assigned projects, including escalations needed to ensure timely completion

How Do We Back Our Strong Reputation?

GREAT PLACE TO WORK: If you thrive in an environment of growth and individual impact, InterVision is the place for you

CUSTOMER SUCCESS:

When it comes to technology, our 30+ year history has helped some of the largest and most influential companies solve their problems with a broad range of innovative technologies ranging from network infrastructure to collaboration to cloud migrations.

InterVision can not only help clients refine their strategy with the right technology and the right cloud strategy, but also bring the resource models to take it to the finish line, assuring them a powerful combination of vision and capabilities.

BROAD CAPABILITIES: InterVision offers a wide range of services and solutions that organizations need to thrive in today’s dynamic IT market, including a broad range of innovative solutions for datacenter and cloud transformation, IT resiliency, modern communications, remote workforce and advanced data analytics. We’re competitive at all levels of engagement.

WORLD-CLASS FACILITIES: InterVision has headquarters in Santa Clara, Calif. and St. Louis, Mo., and offices, operations centers and datacenters in Missouri, Indiana, Nevada, Massachusetts, Colorado, California and Washington. We operate multiple Tier 3 and Tier 4 level data centers, which are SOC II Type 2 compliant specific and certified in Confidentiality and Security.

INDUSTRY ACCOLADES: InterVision has received some of the technology industry’s most prestigious awards and acknowledgements – repeatedly by Gartner® and Forrester™ plus Inc. Magazine’s 5000 Fastest Growing Private Companies.

TOP VENDOR CERTIFICATIONS: InterVision holds the highest certifications and partner levels with leading technology vendors, and we have teams of trained, certified engineers supporting their solutions. Here are just a few of the certifications from our list of 80+ vendors: Amazon Partner Network (APN) Premier Consulting Partner (with seven competencies), NetApp Star Partner, Cisco Gold Certification, Cisco Cloud and Managed Services Master, Juniper Elite Partner, Microsoft Gold Partner, AT&T Premier Partner, Palo Alto Networks Diamond Partner, and VMware Premier Partner to name a few.

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