Sales Support

4 weeks ago


Austin, United States UniTeller Full time
Job DescriptionJob DescriptionSalary:

POSITION DESCRIPTION


TITLE: Sales Support


JOB SUMMARY
Support sales personnel / agents / clients in assigned territories by generating sales development proposals, prospect follow-up and research analysis. Solve agent, customer and sales questions and problems quickly, efficiently and effectively.


ESSENTIAL DUTIES

  • Maintain strong relationships with agents and prospects to drive transaction volume and meet monthly, quarterly, and annual revenue targets.
  • Actively participate in prospecting, selling, and monitoring leads and sales agents.
  • Support agents and clients in solving any problem related to transactions or daily operations.
  • Contributes to the team effort supporting different projects required to achieve the established results as necessary.
  • Training the agent and its employees in the Anti-Money Laundering Program in new and existing agents.
  • Proactive courtesy calls to agents
  • Process applications and review document files of new agents.
  • Revision of the creation of groups relating services, prices, fees, commission for existing and new agents.
  • Process changes related with Bank Accounts for Agents
  • Process legal status changes for Agents
  • Process changes related with Commission / Range Levels / Fees for Agents
  • Request the opening of subaccounts for Agents.
  • Shipping advertising material for Agents
  • Provide training to new agents in the Instapago system, and all the important processes of the company established in the Sales Manual.
  • Channel the agent with the different departments according to the need that arises.
  • Request exchange rates from the competition to be able to have a reference of our position in the market.


QUALIFICATIONS
Sales and business development experience preferably 2 + years. Demonstrate abilities in establishing routines and instructions-, short-, medium- and long-term objectives, clear instructions. Abilities in work programs. *Bilingual Required, English & Spanish* 

SKILLS
Demonstrate faculties such as: Channeling information, concentration, organization, planning, attention, judgment, communication, problem solving, decision making, pressure tolerance, goal setting, management control, strategic vision, leadership, problem analysis, decision making.


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