Overnight Customer Service Representative

4 weeks ago


Ephrata, United States Planet Fitness - PA Thomas Group Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • Health insurance
  • Paid time off

Job Summary
The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that days shift for that business day as well as creating an accurate bank deposit.
Essential Duties and Responsibilities
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to members accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Close shift for that business day.
  • Create a bank deposit for next day.
Qualifications/Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Ability to work 3rd shift (overnights).
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.



  • Ephrata, United States Planet Fitness - PA Thomas Group Full time

    Job DescriptionJob DescriptionBenefits:401(k)Health insurancePaid time offJob SummaryThe Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for...


  • Ephrata, United States Planet Fitness - PA Thomas Group Full time

    Benefits: 401(k) Health insurance Paid time off Job SummaryThe Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for...


  • Ephrata, United States Planet Fitness - PA Thomas Group Full time

    Benefits: 401(k) Health insurance Paid time off Job SummaryThe Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for...


  • Ephrata, United States Planet Fitness Inc. Full time

    Benefits: * 401(k) * Health insurance * Paid time off Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive...


  • Ephrata, United States Planet Fitness Inc. Full time

    Benefits: * 401(k) * Health insurance * Paid time off Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive...


  • Ephrata, United States Planet Fitness Full time

    Benefits: 401(k) Health insurance Paid time off Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member...


  • Ephrata, United States Ziply Fiber Full time

    Job DescriptionJob DescriptionPosition Title: Customer Service Representative (CSR) $16.50 to $20.50 hourlyComprehensive health benefits include - medical, dental, vision, 401k, flexible spending account, paidsick leave and paid time off, quarterly performance bonus, training, career growth and educationreimbursement programs.At Ziply Fiber, our mission is...


  • Ephrata, United States Ziply Fiber Full time

    Job DescriptionJob DescriptionPosition Title: Customer Service Representative (CSR)$16.50 to $20.50 hourly DOEComprehensive health benefits include - medical, dental, vision, 401k, flexible spending account, paidsick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and educationreimbursement programs.At Ziply...


  • Ephrata, United States Ziply Fiber Full time

    Job DescriptionJob DescriptionPosition Title: Customer Service Representative (CSR)$16.50 to $20.50 hourly DOEComprehensive health benefits include - medical, dental, vision, 401k, flexible spending account, paidsick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and educationreimbursement programs.At Ziply...


  • Ephrata, United States Ziply Fiber Full time

    Job DescriptionJob DescriptionPosition Title: Customer Service Representative ( ON SITE POSITION )$16.50 to $20.50 hourly DOEComprehensive health benefits include - medical, dental, vision, 401k, flexible spending account, paidsick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and educationreimbursement...


  • Ephrata, Pennsylvania, United States Lbh2o Full time

    ** Technical Customer Service Representative** **Department:** Sales **Location:** Ephrata, PA **Status:** Full-Time **General Characteristics** Receives and processes moderately complex customer orders, inquiries, and/or complaints covering items or products ordered, and supports customers through specialized technical or scientific knowledge/product...


  • Ephrata, United States Lbh2o Full time

    ** Technical Customer Service Representative** * **Department:** Sales * **Location:** Ephrata, PA * **Status:** Full-Time **General Characteristics** Receives and processes moderately complex customer orders, inquiries, and/or complaints covering items or products ordered, and supports customers through specialized technical or scientific knowledge/product...


  • Ephrata, United States Borough of Ephrata Full time

    **Borough of Ephrata** **Position Title**:Customer Service Representative **Reports to**:Business Office Administrator **Division**:Business Office **FLSA Status**:Nonexempt **General Summary** Under limited supervision, carry out work assignments by providing service to both internal and external customers including but not limited to processing...


  • Ephrata, United States Borough of Ephrata Full time

    **Borough of Ephrata** **Position Title**:Customer Service Representative **Reports to**:Business Office Administrator **Division**:Business Office **FLSA Status**:Nonexempt **General Summary** Under limited supervision, carry out work assignments by providing service to both internal and external customers including but not limited to processing...


  • Ephrata, United States Ephrata National Bank Full time

    **Summary**: **Essential Functions**: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Manage an advanced level of customer correspondence in a timely manner. - Identify and work through moderately complex customer needs by clarifying information, researching issues, and providing solutions...


  • Ephrata, United States Team Builder Recruiting Full time

    **Customer Service Representative/Office Assistant** Ephrata, PA - ** Full-time opportunity with great benefits. M-F 8:00 am to 4:30 pm**: - ** Serve** as our customers' first point of contact coming into our office and the friendly voice on the phone - ** Learn** to answer general questions about propane - ** Prepare** delivery tickets - ** Accept** and...

  • Overnight Maintenance

    2 months ago


    Ephrata, United States Planet Fitness Full time

    PT Hours.      Job Summary The Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. Stock locker rooms with proper...

  • Overnight Maintenance

    2 months ago


    Ephrata, United States Planet Fitness - PA Thomas Group Full time

    Job DescriptionJob DescriptionPT Hours. Job SummaryThe Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.Essential Duties and ResponsibilitiesThoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.Stock locker rooms with proper...

  • Overnight Maintenance

    3 weeks ago


    Ephrata, United States Planet Fitness - PA Thomas Group Full time

    Job DescriptionJob DescriptionPT Hours. Job SummaryThe Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.Essential Duties and ResponsibilitiesThoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.Stock locker rooms with proper...

  • Overnight Maintenance

    3 weeks ago


    Ephrata, United States Planet Fitness Full time

    PT Hours.      Job Summary The Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. Stock locker rooms with proper...