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Room Service

3 months ago

Park City, United States Vail Resorts Full time
Job DescriptionJob Description

 

Continue Your Experience of a Lifetime
Vail Resorts provides a variety of opportunities for employees to grow in their passion for the outdoors while building lifelong connections with teammates and guests from around the world.  

 

As you move from season to season, or begin a year-round career, you’ll continue to receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Our team members are the core of our mission. Providing the Experience of a Lifetime for our guests starts with you. 

 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

 

Employee Benefits

•    Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

 

To Learn More, please review the Benefits Eligibility Summary

 

Job Summary: 

Room Service servers are responsible for ensuring that all hotel guests have the highest quality in-room dining experience possible.  Take dining orders over the phone in a courteous, professional, and knowledgeable manner; set delivery trays with high attention to detail, and ensure correct items are delivered to each guest  Work in conjunction with the kitchen staff to provide guests with up-to-date menu information and any available specials.    

 

Job Specifications: 

  • Housing: May Be Available

  • Expected Pay Range: $10.00 - $12.00 / hour + tips

    • If hired into a tipped position, guaranteed to make a minimum of $20 / hour inclusive of tips 

  • Shift & Schedule Availability: Full Time and Part Time, Nights & Weekends 

  • Skill Level: Entry 

  

Job Responsibilities: 

  • Provide superior service to our customers (internal and external) at all times.  

  • Stock service stations with supplies, beverages, condiments, etc. 

  • Take orders using proper phone etiquette and demonstrate knowledge of menus. 

  • Knowledge of fine food and beverage - including preparation, presentation, and service. 

  • Clean and maintain service stations as well as other work areas. 

  • Perform routine food preparation tasks as assigned. 

  • Basic wine, spirit, and beer knowledge and understanding of UDABC laws. 

  • Provide in-room dining tableside service as requested. 

  • Ensure that alcoholic beverages are not sold or served to underage customers/guests. 

  • Maintain log and frequent pickups to ensure dirty dishes are not in rooms or hallways. 

  • Perform other duties as assigned. 

  

Job Requirements: 

  • Ability to stand for extended periods of time. 

  • Ability to bend, lift, and carry heavy objects. 

  • Must be 21 years of age or older to serve alcohol. 

  • High School education desirable. 

  • Previous food service experience desirable. 

  • Good personal hygiene and neat appearance is required. 

  • Ability to deal with customers courteously and efficiently, including ability to be polite but authoritative with disorderly or intoxicated patrons. 

  • Basic reading, writing, and math skills are required. 

 

The expected pay range is $10.00 - $12.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  502938
Reference Date: 07/16/2024 
Job Code Function: Front of House