Senior Overhead Crane Technician
4 weeks ago
- Complete the schedule of monthly inspections and preventative maintenance, ensuring the schedule is completed or alternative arrangements are made.
- Understand sold work hours and perform inspections within the allowed hours without compromising safety or quality. Communicate exceptions to supervisor, as soon as possible.
- Perform inspection of equipment in accordance with established guidelines. Document findings and make corrective recommendations to the customer for inspected equipment including a written “Safety Notification” of any observed or known safety concerns, if appropriate. Determine customer’s intentions to purchase repairs and advise local service office of actions necessary to sell or complete the repairs.
- Consult with customer regarding all repair and safety related issues and discuss during the VISIT REVIEW recommendations that will assist the customer with improving their SAFETY & PRODUCTIVITY, prior to leaving job site. Determine items requiring quotation.
- Complete and provide proper electronic documentation utilizing the established company digital tools required for each service, obtaining the customer’s signature and acceptance.
- Provide all required information and data for quotation including Master data and COMPONENTE level information, hours and number of Field Operatives required for repair when FAULTS are identified, complete list of tools and equipment required and other pertinent notes to assist with the quotation process.
- Read, understand, and apply the contents of all OSHA, ANSI, CMAA, HMI and other codes or regulations pertaining to our industry. Refresh and update knowledge periodically. Maintain copy of “Inspector’s Course” to be available for report completion at customer site.
- Complete inspection reports and other required and appropriate documents in a professional, accurate, neat, and legible manner and submit same in a timely manner and in accordance with established guidelines. Review job with Service Manager, discussing repair issues and customer feedback received during the inspection review.
- Maintain regular communication with the service office and Service Supervisor, in accordance with established practices.
- Coordinate work schedule with Service Supervisor. Perform service/repair work, as required and as scheduling permits.
- Maintain all company issued equipment, vehicle, and assets in a safe and proper working order. Operate tools, equipment, and vehicles in a safe and responsible manner. Notify supervisor of any deficiencies for resolution.
- Maintain supply of forms, literature, inventory, and miscellaneous materials in the service vehicle. Document use or sale to customer, as required.
- Follow all established safety rules and procedures, including those established by the customer.
- Maintain company vehicle and uniforms in a clean and presentable manner.
- Participate in monthly safety meetings.
- Other duties as assigned by supervisor.
- Must have and maintain a good driving record, including a valid driver’s license.
- Must be willing and able to work off the ground.
- Must possess good written and verbal communication skills.
- Must be able to work varied overtime, as required by customer and be available for “on call” as part of the service office rotation (if required in specific location).
- Must be able to travel and work out of town, on occasion.
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