Medical Assistant

2 weeks ago

Fresno, United States Fresno Nephrology Medical Group Full time
Job DescriptionJob Description

Purpose:
The Medical Assistant supports ancillary and physician staff in providing for the needs of patients.

Responsibilities/Essential Functions:

  • Rooms patients and accurately collects and records patients' medical history; including vital statistics, allergies, medications and concerns.
  • Prepares exam room, stocks and maintains supplies and equipment, keeping the rooms neat and clean.
  • Assists with scheduling routine appointments and check out procedures.
  • Addresses patients with a compassionate, friendly and caring attitude.
  • Consistently maintains and updates medication knowledge, staying current with industry trends and standards, attends in-services internal or external.
  • Requests insurance authorizations when needed.
  • Documents receipt, assists with ensures completion of disability and other miscellaneous forms/ letters in a timely manner.
  • Effectively assists with E-Prescribing, authorizing drug refills and physician and Physician Dispensing.
  • Triages phone calls and routes and relays information in a timely manner to staff and providers in a timely manner.
  • Daily review and processing of voicemails, reminders, and emails.
  • This position may require that the M.A. occasionally travel to other Clinical sites upon request

Experience, Qualifications/Education:

  • High school diploma or equivalent required
  • Medical Assistant Certificate from an accredited education institution
  • Knowledge of computer/telephony support, preferably in a health care environment
  • Strong customer service background, preferably in health care environment
  • Excellent verbal communication skills
  • Competence with computer processing functions and other standard office equipment
  • Ability to manage and prioritize multiple tasks
  • Ability to calmly and professionally resolve customer issues with diplomacy and tact
  • Ability to work independently with minimal supervision
  • Strong organizational skills

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