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Certified Peer Recovery Specialist

4 months ago

Knoxville, United States ReVida Recovery Centers LLC Full time
Job DescriptionJob DescriptionDescription:

Job Title: Certified Peer Recovery Specialist

Reports To: Director of Patient Engagement

Department: Operations

Date Updated: 7/1/2024


Purpose:

The primary purpose of the Certified Peer Recovery Specialist (CPRS) is to promote and provide outreach to the community about ReVIDA Recovery for referral resources. Provide positive engagement with clinical team to enhance education and health services for clients. Engage stakeholders to develop admission and intake workflows to ReVIDA Recovery. The position creates an atmosphere of warmth, personal interest, positive emphasis, and a calm attitude when visiting with staff, patients, and visitors.


Duties:

The Certified Peer Recovery Specialist (CPRS) will efficiently assist patients in navigating the processes in which ReVIDA operates and address patients' needs related to these functions. Collaborates with the clinical team in all decision-making regarding special circumstances that may present with patients.


Physical, Emotional Demands, and Work Conditions:

  • Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation).
  • Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients.
  • Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed.
  • The employee should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance. program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes.

Supervision/ competency evaluations: Supervision and competency evaluations are provided through facility monitoring activities, direct observation, staff meetings, in- services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual competency review.

Requirements:

Competencies:

  • Conduct proactive outreach to healthcare providers, community organizations, coalitions, local governments, and any other potential referral sources to promote ReVIDA's services.
  • Build and maintain strong relationships with physicians, therapists, social workers, healthcare professionals, and any other individuals or organizations to generate referrals.
  • Educate healthcare professionals and community stakeholders about ReVIDA’s treatment programs and services related to opiate use disorder.
  • Organize and conduct presentations, lunch-and-learns, and other educational events to increase awareness and referral rates.
  • Collaborate with the clinical team to ensure seamless communication and follow-up with referred clients.
  • Utilize software and other tools to track leads, manage relationships, and report on referral activities.
  • Represent the clinic at conferences, trade shows, and networking events to expand outreach and visibility in the community.
  • Maintain accurate records of activities, expenses, and outcomes for reporting and analysis purposes.
  • Work with ER’s and Navigators to develop admission and intake workflows to Revida

Other Duties as Required:

  • Complete vitals and document them for the care coordinator.
  • Review Demographic section with patients and make changes as needed.
  • Review allergy list.
  • Complete any consent forms or ROI that are needed.
  • Complete pharmacy referrals for new patients or assist with pharmacy issues with established patients.
  • Provide any needed resources for patients.
  • Check patient in for the care coordinator and take the patient to the lab area.
  • All prior authorizations for medications etc.
  • Referrals to outside providers
  • Finding any additional resources that patients may need.


Certified Peer Recovery Specialist Requirements:

  • Education: High School Diploma or equivalent
  • Certification: Certified Peer Recovery Specialist
  • Experience: Must have experience working in a medical office environment in the mental health and substance abuse fields. Competent in using computers, email, printers, scanners, facsimile, and multiline phone systems. Previous experience with electronic health records is preferred.

Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing.


While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer’s discretion.