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Deployment Specialist

2 months ago

Reno, United States GoTab Inc Full time
Job DescriptionJob Description

GoTab is seeking a motivated and detail-oriented Deployment Specialist and Installer to join our team. This role focuses on installing hardware in complex environments such as restaurants, food halls, entertainment venues, and retail spaces. A general understanding of Wi-Fi and technology is highly desirable. Travel is required. Join our team and be part of a thrilling journey to revolutionize hospitality with cutting-edge technology. If you’re a hands-on problem solver who thrives in dynamic environments, we want to hear from you

Key Responsibilities

  • Execute on-site hardware installations at customer locations, ensuring all components are set up and functioning properly in complex environments.
  • Understand and assess the technical environment of customer sites to formulate effective deployment solutions.
  • Identify, assemble, and configure the necessary hardware and software components, including point-of-sale systems, routers, printers, network equipment, and other peripherals.
  • Provide remote installation support to customers, guiding them through the setup process when on-site visits are not feasible.
  • Assist with logistics and fulfillment of hardware, ensuring timely delivery and setup at customer locations.
  • Collaborate with customers to ensure a smooth onboarding process and provide ongoing support as needed.
  • Travel regularly to various customer sites across the country, with occasional local travel required.

Skills & Requirements

  • Basic understanding of IP networking (both wired and wireless).
  • Familiarity with common point-of-sale systems and related peripherals.
  • Ability to troubleshoot and resolve technical issues on-site or remotely.
  • Strong problem-solving skills and the ability to adapt quickly to changing circumstances.
  • A professional and presentable demeanor, as you will represent the company to our customers.
  • Willingness to travel regularly, including overnight stays.
  • Self-motivated, with a strong sense of responsibility and initiative.

Qualifications

  • Experience with installing and configuring point-of-sale systems in the hospitality or retail industry.
  • Knowledge of networking equipment.
  • Previous experience in a technical installation or deployment role.
  • Willingness to travel: It is required (both local and national)

About GoTab

GoTab is a financial technology company established to create mobile ordering and payment products that enhance the restaurant experience for both merchants and their customers. The company aims to build Internet of Things (IoT) inventions that take advantage of opportunities in big data and security. GoTab brings simplicity, speed, and convenience to the hospitality industry which results in bolstered merchant revenues and delighted customers.

Equal Employment Opportunity

GoTab is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, color, religion, creed, sex, gender, sexual orientation, gender identity, gender expression, age, national origin, genetic information, marital/familial status, disability, military status, veteran status, or any other protected status. We are dedicated to providing a work environment free from discrimination and harassment, where employees are treated with respect and dignity.