Youth Sports Program Manager

1 week ago

Laurel, United States Soccer Shots COUS Full time
Job DescriptionJob DescriptionDo you excel at managing working professionals?
Do you love working for a company with a purpose?
Are you passionate about working in sports?
Are you eager to grow with a thriving, culture-oriented company?

Hi We are Soccer Shots We have been waiting to speak with you

Soccer Shots in Baltimore Washington is hiring for a Coaching Manager to oversee their coaching department in the North region (Baltimore County, Baltimore City, Harford County, Carroll County, Frederick County, and Howard County). This role drives culture in their region, elevates the standards of coaching among 20+ coaches, innovates development processes to ensure coaches are continually growing.


COMPANY PROFILE:
Soccer Shots is the leader in youth soccer development for children ages 2-8. Our nationally recognized program offers a high energy, fun, age-appropriate introduction to the wonderful game of soccer. Our innovative curriculum emphasizes both soccer skills and character development. Our goal is simple: to leave a lasting, positive impact on every child we serve.

SOCCER SHOTS COUS:
Soccer Shots COUS (Company Owned Units or COUS) was established in 2010. COUS covers the regions of DC, Maryland, Northern Virginia, Miami, New York City Central, NY, and Nashville, TN. Soccer Shots Baltimore-Washington stretches from Harford County, MD to Prince William County, VA. Soccer Shots DMV offices are in Laurel, MD, and Fairfax, VA. Soccer Shots Tennessee covers North and South Nashville. Soccer Shots Miami covers Miami-Dade and Broward Counties. COUS works closely with Soccer Shots Franchising national headquarters in Middletown, PA.

BENEFITS/PERKS:
  • 15 PTO days
  • Parental leave
  • 10 Paid Holidays
  • Competitive salary
  • Remote Work on Fridays
  • Health Savings Account
  • 401(k) matching
  • Bonus based on company performance
  • Company parties
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Opportunity for advancement
  • Professional Development Reimbursement

REPORTS TO: Director of Talent Development & Culture

OBJECTIVES: This role will be asked to perform the following functions:

Coaching, Training, and Staff Leadership

  • Implement the companys high standard for coaching, and develop a team of high performing coaches
  • Assist in the recruitment of coaches, interview process for prospective coaches, on-boarding for new coaches, performance assessment, and development of coaches. Ensure
  • Create the schedule and execute seasonal evaluations on all coaches
  • Ensure all coaches complete our training process
  • Responsible for creating a culture representative of Soccer Shots Core Values within the team
  • Responsible for schedule completion for each season (online registration & calendars)
  • Appropriately prepare staff needs for upcoming season, and forecast needs for future seasons
  • Coach sessions based on business need
  • Manage/supervise full-time staff, part-time coaches, and/or interns
  • Responsible for planning, preparing, and executing the seasonal coaches meetings
  • Create and develop processes that enhance the Coaching Department
Administration

  • Responsible for approving coordinators & coachs payroll and time off requests
  • Collaborate with Human Resources Department to ensure compliance with coaches
  • Manage equipment, gear, and supplies
  • Execute start weeks and in-season responsibilities
Marketing

  • Responsible for running program demos, distributing registration forms and brochures, hanging lobby and classroom posters, and in-school displays, distributing final reminders, placing bandit signs, and promoting public programs
  • Communicate with parents, directors, and other partners as needed
  • Represent Soccer Shots at industry events, open houses, etc.
Sales/Growth

  • Provide leads in the territory served
  • Optimize coaching resources to increase yield at partner sites

WORKING HOURS/LOCATION/SCHEDULE:
The job description above is a full-time, exempt position requiring a minimum 40 hours of work per week. Your weekly agenda and schedule will be assigned by your supervisor. Many Soccer Shots programs run weeknights & weekends, however work schedule is based on a weekend rotation schedule. Typical work schedule would require working one weekend per month. During busy seasons (Spring and Fall), you may be required to work more than one weekend per month based on business need.

SOCCER SHOTS OBJECTIVES:

  1. For Soccer Shots to be the best run, most popular, and most successful program offered in Baltimore/Washington.
  2. For Soccer Shots to have a reputation of excellence. An objective measure of each territorys reputation for quality will be learned in the Net Promoter Score survey conducted at the end of each season
  3. To be a Top 10% franchise in participant registration and revenue (in category) and per capita rating and to meet and exceed seasonal and annual enrollment and revenue goals
COMPANY EXPECTATIONS:

  1. Prompt, reliable, and professional communicationresponds immediately to customers (parents, directors, staff), and always responds to supervisor and other Soccer Shots support staff within 24 hours.
  2. Meet weekly, seasonal, and annual timelines and deadlines. Develop systems to stay organized, keep good records, and be efficient with your time
  3. Meet seasonal performance goals. Go above and beyond company expectations to sell, promote and market our program prior to each season
  4. Provide excellent customer service by communicating through newsletters to parents, and phone calls/visits with center directors
  5. Adhere to all company policies and represent Soccer Shots with professionalism and integrity
  6. Hire, train, and manage a staff of coaches who will uphold a standard of excellence and create a positive reputation for Soccer Shots
COMMITMENTS:
Soccer Shots employees are committed to representing Soccer Shots in a fashion consistent with the company's six Core Values. Compensation is based on performance, and Soccer Shots reserves the right to terminate employment for failure to meet expectations.

PERFORMANCE EVALUATIONS AND REVIEWS:
  • Performance will be reviewed after the first 60 days of employment
  • Objectives of the position and company expectations will be reviewed quarterly through a meeting with supervisor
  • Soccer Shots will perform an annual review in June and December of each calendar year

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