Guest Services Representative

1 month ago

Bellevue, United States Nothing Bundt Cakes - Bellevue Full time
Job DescriptionJob DescriptionShifts: Daytime, evening, and weekend shifts available.

Job Description:
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.

Accountabilities/Duties:
  • Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
  • Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
  • Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
  • Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
  • Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
  • Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
  • Assists the Crafter in preparing cake decorations and packaging supplies as needed.
  • Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
  • Maintains a consistent work attendance and punctuality record.
Knowledge, Skills, and Abilities:
  • Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
  • Enjoys interacting with diverse people and excels at providing a superior guest experience.
  • Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
  • Is diligent, organized and self-motivated.
  • Has the ability to understand and carry out oral and written instructions and request clarification when needed.
  • Is comfortable with new technology and has the ability to operate a point-of-sale system.
  • Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
  • Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Requirements:
  • Applicants must be 16 years of age or older.
  • While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
Work Availability:
Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

  • Guest Services Representative

    1 month ago

    Bellevue, United States Nothing Bundt Cakes Full time

    Shifts: Daytime, evening, and weekend shifts available. Job Description: The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery...

  • Guest Service Representative

    2 months ago

    Bellevue, United States iQon Hospitality Full time

    Introduction: We are seeking a friendly and professional Guest Service Representative to join our team at our hotel. The Guest Service Representative will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service...

  • Guest Experience Representative

    4 weeks ago

    Bellevue, United States Robbins Brothers Full time

    Job DescriptionJob DescriptionABOUT ROBBINS BROTHERSWE ARE (LITERALLY) IN THE BUSINESS OF MAKING DREAMS COME TRUE! There are few things in life as magical as a marriage proposal. This once-in-a-lifetime moment for our guests is part of our everyday lives. We're romantics at heart who spend our days celebrating the art of the ring, the majesty of...

  • Guest Service Agent

    3 months ago

    Bellevue, United States Sonesta International Hotels Full time

    Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems...

  • Member Services Representative

    2 months ago

    Bellevue, United States Crunch Fitness Full time

    Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Responsibilities: Membership Sales Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any messages on club software at member check-in...

  • Member Services Representative

    3 weeks ago

    Bellevue, United States Crunch Fitness Full time

    Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any...

  • Customer Service Representative

    3 weeks ago

    Bellevue, United States Magic Connections Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Magic Connections. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...

  • Customer Service Representative

    2 weeks ago

    Bellevue, United States Magic Connections Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Magic Connections. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...

  • Customer Service Representative

    6 days ago

    Bellevue, United States Magic Connections Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Magic Connections. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...

  • Customer Service Representative

    2 months ago

    Bellevue, United States ACG Seattle Full time

    Our company is a telecommunication-based consulting sales and marketing firm. We help our client's popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter Customer Service Representative to assist with our firm's strategic and...

  • Customer Service Representative

    1 month ago

    Bellevue, United States ACG Seattle Full time

    Job DescriptionJob DescriptionOur company is a telecommunication-based consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter Customer Service Representative to assist...

  • Customer Service Representative

    4 weeks ago

    Bellevue, United States ACG Seattle Full time

    Job DescriptionJob DescriptionOur company is a telecommunication-based consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter Customer Service Representative to assist...

  • Customer Service Representative I

    1 month ago

    Bellevue, United States JobTracks Full time

    **Customer Service Representative I** WA - Bellevue Valid Through: 12/5/2021 Description: * The Customer Service Representative I is responsible for answering routine questions and issues about products or services from internal and external customers * Able to effectively resolve inquiries or escalate concerns in a timely fashion * Frequently escalates...

  • Customer Service Representative

    7 days ago

    Bellevue, United States FastSigns Full time

    Benefits: Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective...

  • Guest Environment Expert

    4 weeks ago

    Bellevue, United States Marriott International Full time

    Additional Information Pay: $24.80/hourJob Number 24135385Job Category Housekeeping & LaundryLocation Seattle Marriott Bellevue, 200 110th Avenue NE, Bellevue, Washington, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean room and a freshly...

  • Guest Environment Expert

    4 weeks ago

    Bellevue, United States Marriott International, Inc Full time

    Additional Information Pay: $24.80/hourJob Number 24135385Job Category Housekeeping & LaundryLocation Seattle Marriott Bellevue, 200 110th Avenue NE, Bellevue, Washington, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a...

  • Associate - Guest Services Cashier (Full-time & Part-time)

    3 months ago

    Bellevue, United States Shopsteins Full time

    **ASSOCIATE - GUEST SERVICES (Cashier)** Bellevue JOB TYPE: Full-time & Part-time SHIFT: Day, Night & Weekend Hours The position requires the enthusiasm to provide customers with an exceptional customer experience by building relationships with customers. All Associates assist the management team to provide the leadership, enthusiasm and integrity to drive...

  • Customer Service Representative

    3 weeks ago

    Bellevue, United States Instep Management Group Full time

    Job DescriptionJob DescriptionOur company has an immediate opening for a Customer Service Representative for our client located in the Seattle metro area.The position entails being the primary customer support for our contact center. Success in this position requires that the Customer Service Representative be able to work independently with little to no...

  • Customer Service Representative

    4 weeks ago

    Bellevue, United States Instep Management Group Full time

    Job DescriptionJob DescriptionOur company has an immediate opening for a Customer Service Representative for our client located in the Seattle metro area.The position entails being the primary customer support for our contact center. Success in this position requires that the Customer Service Representative be able to work independently with little to no...

  • Customer Service Representative

    1 month ago

    Bellevue, United States Instep Management Group Full time

    Job DescriptionJob DescriptionOur company has an immediate opening for a Customer Service Representative for our client located in the Seattle metro area.The position entails being the primary customer support for our contact center. Success in this position requires that the Customer Service Representative be able to work independently with little to no...