Business Support Analyst with Active Top-Secret Clearance with SCI Eligibility
2 months ago
Location: National Capital Region / Remote (as mission requires)
Security Clearance Required: Top Secret (TS) with Sensitive Compartmented Information (SCI) eligibility
Job Responsibilities:
- Collaborate with business units to understand their technology needs and identify opportunities for process improvements.
- Analyze business processes and systems to recommend enhancements that support business objectives and increase efficiency.
- Serve as a liaison between the IT department and business units, facilitating communication and project alignment.
- Develop and maintain documentation for system requirements, processes, and workflows.
- Provide support and training to business users on new and existing technologies and systems.
- Participate in the planning and implementation of IT projects, ensuring they meet the business needs and are delivered on time.
- Monitor and report on the performance of business systems, identifying issues and recommending solutions.
- Ensure compliance with security protocols and policies, particularly regarding the handling and processing of sensitive and classified information.
- Conduct detailed business and systems analysis to identify improvement opportunities and implement solutions.
- Develop and manage relationships with key stakeholders to ensure technology solutions align with business goals.
- Lead training sessions for staff on new systems, processes, and technologies to enhance business operations.
- Coordinate with IT and cybersecurity teams to ensure business systems are secure and compliant with federal and organizational standards.
- Bachelor's degree in Information Technology, Business Administration, or a related field.
- Minimum of 5 years of experience in a business support or business analyst role, preferably within a government or technology-focused organization.
- Strong analytical and problem-solving skills, with the ability to interpret complex information and provide concise, actionable insights.
- Excellent communication and interpersonal skills, with a proven track record of working effectively with both technical teams and business stakeholders.
- Proficiency in business intelligence tools, databases, and MS Office Suite.
- Active Top Secret clearance with Sensitive Compartmented Information (SCI) eligibility.
- Certified Business Analysis Professional (CBAP) or equivalent.
- ITIL Foundation certification.
- Bachelor's degree in a relevant field is required. A Master’s degree in Business Administration, Information Systems, or a related field is preferred.
- A minimum of 5 years of relevant experience, with a focus on business support, analysis, or IT project management in a government or technology-driven environment.
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