Field Service Technician

4 weeks ago

Santa Clara, United States Weiss Technik North America, Inc. Full time
Job DescriptionJob Description

Job Purpose

  • Providing service and customer support during field visits or dispatches
  • Managing all on site installation, repair, maintenance and test tasks
  • Diagnosing errors or technical problems and determining proper solutions

Authority Statement

The Job Title listed empowers the Incumbent with the authority to execute all duties and responsibility listed below. In the event of a conflict of authority, the Incumbent shall elevate to direct supervisor for resolution.

Duties and Responsibilities

  • Trains customer personnel in use of equipment and maintains high level of focus on customer satisfaction.
  • Supervises and/or installs and services equipment by having extensive knowledge of refrigeration, electrical, controllers, hydraulics, calibrators, and pneumatics. Provides telephone technical assistance as required.
  • Travels within the San Jose region when required.
  • Lead training sessions at Service Seminars or at customer facilities.
  • Liaise with engineering to find appropriate solutions for field equipment failures and overall process improvements
  • Provides for excellent customer relations and has regular clientele dependent on their expertise.
  • Assists local service companies with complications. Implements design changes in field and diagnoses unit control problems. Documents field trips and properly records paperwork.
  • Capable of reading and understanding test reports and prioritizing workloads. Must be capable of driving a forklift. Knowledge of electrical safety policies, including lock-out/tag-out, and EPA refrigeration certification.
  • Ability to troubleshoot and/or quote such complex units as, but not limited to: large multiple system walk-ins, explosion proof chambers, altitude, agree fluid based systems, remote conditioners, and vibration chambers.
  • Lead trainer Service Technician Apprentices in the field, office environment, or on the test line.
  • Maintain a clean and orderly work space.
  • Maintain and organize fully operation service vehicle.
  • Turn in job expenses weekly or bi-weekly fashion for job costing purposes and have company related credit cards paid in a timely fashion and without penalty fees.
  • Keep, properly maintain, and turn in calibration equipment at required intervals.

Qualifications

  • Have the ability to accurately use measuring instruments and be willing to provide basic tools required for the position
  • Be willing to train others as required and possess the ability to understand shop pick lists and travel related to his/her job and accurately report time to job assignments.
  • Must be capable of reading and understanding SOP’s and FDA/GMP’s and willing to work in an office environment or travel up to 4 weeks per month as required.
  • Two year degree or comparable experience required. Minimum Class II EPA certification and 10+ years’ experience with Cascade Refrigeration and complex Electrical systems.
  • Have working knowledge of CRM database and Visual Manufacturing to review and enter data.
  • Working knowledge of computer systems, e.g. Industrial Engineering drives, latest version of Windows OS, MS Outlook, and Word, Excel, and PowerPoint.
  • Employee must be able to perform simple math functions


Working Conditions

Mostly standing work. Frequently lifting up to 25 lbs, occasionally lifting up to 100 lbs. (Lifting more than 50 lbs overhead must be performed by using mechanical aids; if mechanical aids are not available, the lift will be performed by two employees in a team lift.) Detailed work with hands; fine work, simple grasping and pushing and pulling. Position may involve bending, squatting, climbing, crawling, reaching, and twisting with occasional kneeling. Significant portions of travel time may involve extended sedentary periods. Subject to weather and adverse driving conditions when outside. As needed, will work at a desk and a computer screen for extended periods of time. Must be able to manually enter data to the computer system and understand the screen and images that appear.


Direct Reports

Direct Reports: NO

FLSA: Exempt or Non-exempt

Non-Exempt| Full-Time |


  • Field Service Technician

    3 weeks ago

    Rancho Santa Margarita, United States Americas Technician Services Full time

    Currently seeking out eligible technicians to perform in the field. Pay starts at $17-$50/HR depending on previous experience and we are open to either hiring for contract work, part-time work, or full-time work! *If you are a DATA CENTER TECHNICIAN then please note that we currently have available projects in your local area that pay more per hour and are...

  • Field Service Technician

    1 week ago

    Santa Clara, California, United States Endurant Energy Full time

    Job DescriptionJob DescriptionEndurant Energy: Company OverviewEndurant Energy's vision is to be the leading provider of microgrid and distributed energy resources in North America. Through initial feasibility to design, installation, financing, operations and long-term maintenance, we are unique in our range and depth of skills and have a demonstrated track...

  • Field Service Technician

    3 weeks ago

    Santa Clara, United States Endurant Energy Full time

    Job DescriptionJob DescriptionEndurant Energy: Company OverviewEndurant Energy’s vision is to be the leading provider of microgrid and distributed energy resources in North America. Through initial feasibility to design, installation, financing, operations and long-term maintenance, we are unique in our range and depth of skills and have a demonstrated...

  • Field Service Technician

    3 weeks ago

    Santa Clara, California, United States Technical Safety Services Full time

    Who are we?Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States.Our customers include leading life sciences and healthcare companies and renowned research institutions.We are rapidly growing and looking for additional passionate and talented employees to join our team and partner with TSS' customers...

  • Field Service Technician

    1 month ago

    Santa Clara, California, United States Technical Safety Services Full time

    Who are we?Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States.Our customers include leading life sciences and healthcare companies and renowned research institutions.We are rapidly growing and looking for additional passionate and talented employees to join our team and partner with TSS' customers...

  • Field Service Technician

    4 weeks ago

    Santa Clara, United States Technical Safety Services Full time

    Job DescriptionJob DescriptionWho are we?Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are rapidly growing and looking for additional passionate and talented employees to join our team...

  • Field Service Technician

    4 weeks ago

    Santa Clara, United States Technical Safety Services Full time

    Job DescriptionJob DescriptionWho are we?Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are rapidly growing and looking for additional passionate and talented employees to join our team...

  • Field Service Technician

    4 weeks ago

    Santa Clara, United States Technical Safety Services Full time

    Job DescriptionJob DescriptionWho are we?Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are rapidly growing and looking for additional passionate and talented employees to join our team...

  • Field Service Technician

    3 weeks ago

    Santa Clara, United States Technical Safety Services Full time

    Job DescriptionJob DescriptionWho are we?Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are rapidly growing and looking for additional passionate and talented employees to join our team...

  • Field Service Technician

    3 weeks ago

    Santa Clara, United States Technical Safety Services Full time

    Job DescriptionJob DescriptionWho are we?Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are rapidly growing and looking for additional passionate and talented employees to join our team...

  • Field Service Technician

    2 days ago

    Santa Clara, United States Jobot Full time

    Ready to drive innovation in energy solutions? Join us as a Field Service Technician and power the future of sustainable energyThis Jobot Job is hosted by: Ryan WeingardtAre you a fit? Easy Apply now by clicking the "Apply" buttonand sending us your resume.Salary: $40 - $45 per hourA bit about us:Our mission is to lead North America in microgrid and...

  • Field Service Technician

    1 week ago

    Santa Clara, California, United States INFICON Full time

    Job DescriptionThe field Service Technician is responsible for inspection, troubleshooting, scheduling, and execution of repairs and preventative maintenance at customer sites and in the Repair center in Santa Clara, CA. Must be self-motivated to work unsupervised in customer environments which may include Assembly lines, laboratories, Semi-conductor fabs,...

  • Field Service Technician

    3 weeks ago

    Santa Clara, United States Weiss Technik North America, Inc. Full time

    Job DescriptionJob DescriptionJob PurposeProviding service and customer support during field visits or dispatchesManaging all on site installation, repair, maintenance and test tasksDiagnosing errors or technical problems and determining proper solutionsAuthority StatementThe Job Title listed empowers the Incumbent with the authority to execute all duties...

  • Field Service Technician

    7 days ago

    Santa Clara, United States INFICON Full time

    **Company Description** The field Service Technician is responsible for inspection, troubleshooting, scheduling, and execution of repairs and preventative maintenance at customer sites and in the Repair center in Santa Clara, CA. Must be self-motivated to work unsupervised in customer environments which may include Assembly lines, laboratories,...

  • Field Service Engineer

    1 week ago

    Santa Clara, United States Principal Service Solutions Full time

    Principal Service Solutions is hiring a Field Service Engineer who will be responsible for servicing and maintaining Abatement tools in a Semiconductor sub-fab environment. We are searching for detail-oriented people with technical and mechanical experience and a strong work ethic who are looking for an opportunity to start a career that offers unlimited...

  • Field Service Engineer

    4 weeks ago

    Santa Clara, United States Principal Service Solutions Full time

    Principal Service Solutions is hiring a Field Service Engineer who will be responsible for servicing and maintaining Abatement tools in a Semiconductor sub-fab environment. We are searching for detail-oriented people with technical and mechanical experience and a strong work ethic who are looking for an opportunity to start a career that offers unlimited...

  • Field Service Engineer

    4 weeks ago

    Santa Clara, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionPrincipal Service Solutions is hiring a Field Service Engineer who will be responsible for servicing and maintaining Abatement tools in a Semiconductor sub-fab environment. We are searching for detail-oriented people with technical and mechanical experience and a strong work ethic who are looking for an opportunity to start a...

  • Field Service Engineer

    3 weeks ago

    Santa Clara, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionPrincipal Service Solutions is hiring a Field Service Engineer who will be responsible for servicing and maintaining Abatement tools in a Semiconductor sub-fab environment. We are searching for detail-oriented people with technical and mechanical experience and a strong work ethic who are looking for an opportunity to start a...

  • Field Technician

    7 days ago

    Santa Clara, United States ITS Technology and Logistics, LLC Full time

    Overview: **ConGlobal** is looking for **_Field Technicians_** to help us scale our technology operations. As a member of our Implementation and Deployment Services Team, you will be integrally involved Deploying and Supporting our cutting-edge Technology Systems. ConGlobal has been firmly planted in the intermodal industry for more than half a century....

  • Field Service Apprentice

    1 week ago

    Santa Clara, United States Weiss Technik North America, Inc. Full time

    Field Service Apprentice Reports To: Service Director The Field Service Apprentice is responsible for learning the skills required to assist in the diagnosis, repair and calibration of complex cascade refrigeration and electrical systems on Weiss Technik environmental test chambers. During this time the Apprentice will work alongside production and other...