Network Analyst

Job Title: Network Analyst

Location: Toronto, Canada

Full-time, Hybrid Work Environment (3 days on site)

Overview: We are seeking a skilled Network Analyst to join one of our clients teams in downtown Toronto. The ideal candidate will have strong experience in network troubleshooting and resolution, along with a comprehensive understanding of corporate network infrastructure. This role will involve supporting network systems across Canada and the US, ensuring consistency and a high standard of customer experience. Additionally, the Network Analyst will play a key role in IT support and incident management using ServiceNow, as well as contributing to network, server, and storage tasks.

Responsibilities:

• Troubleshoot and resolve network issues efficiently to minimize downtime and maintain network integrity.
• Support corporate networks and infrastructure across multiple regions, including Canada, and the US.
• Manage IT support and incident management processes using ServiceNow.
• Ensure network consistency and uphold a high standard of customer experience.
• Implement and configure complex networks, including LANs, WANs, and Data Centre infrastructure.
• Utilize Microsoft Azure applications
• Administer Microsoft Windows environment and Microsoft Windows Server operating systems.
• Manage virtualization technologies such as VMWare and Citrix for data center virtualization.
• Provide troubleshooting support for servers and storage systems.
• Participate in rotating 24/7 support schedule.

Qualifications:

• Proven experience supporting Data Centre infrastructure, including servers, storage, LANs, and WANs.
• Demonstrated ability to implement and configure complex networks.
• Proficiency in Microsoft Azure
• Strong understanding of Microsoft Windows Server operating systems.
• Experience in administering VMWare and Citrix environments.
• Familiarity with data center virtualization technologies.
• Comfortable with rotating 24/7 support schedule.
• Comfortable with lifting and stacking IT equipment

Certifications:
Nice to have - PCNSA, CCNP, CCNA, CCNE etc.

Tech Stack:

• Windows 10
• Microsoft Servers
• Office 365
• Microsoft Azure
• Cisco switches
• Nexus Switches
• Palo Alto firewalls