Junior Computer User Support Specialist- Vicksburg MS

1 week ago

Vicksburg, United States Sentrillion Full time
Job DescriptionJob Description

Sentrillion is seeking to hire a full-time Junior Computer User Support Specialist to our team. Are you a talented, experienced computer and systems technician who wants to be part of a fast-growing, family-oriented company that makes a difference for your country and offers career growth opportunities nationwide? Do you thrive in a fast-paced and exciting work environment? Would you like to have your hard work recognized and rewarded? If so, then you are the person that we're looking for to join our team

Sentrillion works hard to attract and retain employees who are committed to the important work that we do for our customers and the nation. Many have been with us for more than a decade To do this, we offer a full benefits package, training programs, and opportunities for advancement. And we maintain a collaborative corporate culture that values people, is honest and open, promotes teamwork, and encourages a healthy work-life balance. If this sounds like the opportunity to further your career that you've been looking for, apply for this position today

A DAY IN THE LIFE

The Specialist applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision to include:

  • Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions.
  • Monitor and respond to operating and error messages. May enter commands at a computer terminal and set controls on computer and peripheral devices.
  • Console operations to include but not limited to system initialization procedures
  • Respond to help desk inquiries and provide technical assistance
  • Documentation services (anomalous reporting, and document library management)
  • Account management (establish user accounts, reset passwords)
  • Conduct technology surveys
  • Database administration for configuration and tracking (Oracle, Remedy, etc.)
  • Assist users with understanding software and hardware capabilities
  • System backups (daily, weekly, monthly)
  • Continuous performance monitoring to ensure operational capability
  • Assist in maintaining standard operating procedures

You will spend much of your time working independently. Your interpersonal skills come in handy as you will clean and maintain tools, test equipment, and motor vehicles. Complete logbooks, daily timesheets, expense vouchers, and verbal and written status reports. Attend and complete developmental and refresher training to improve or maintain technical skills.



REQUIRED QUALIFICATIONS

  • A HS diploma with a minimum of 4 years related experience or AS degree with 2+ years' experience or BA degree is required.
  • Must possess an active secret security clearance. Must be able and willing to be submitted for an TS/TS SCI Poly security clearance.
  • Some of computer systems operations
  • Apply fundamental concept processes, practices, and procedures on technical assignment
  • Perform work that requires practical experience and training
  • Knowledge of Unix, Windows 2000, Linux
  • Understand the concept of windows server setup and configuration, UNIX operating systems, and Remedy help desk software

ARE YOU READY TO JOIN OUR THE SENTRILLION TEAM?

Are you organized and able to prioritize tasks effectively? Do you have excellent communication skills, both written and verbal? Are you flexible and able to adapt to changing business needs? Are you team-oriented and committed to professionalism and integrity?

If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you

ABOUT SENTRILLION

For nearly a quarter of a century, we have been helping secure America's borders and safeguard national assets through integrated technology solutions. We develop strategies and implement solutions that increase safety and security, save time, decrease cost, and improve outcomes. We are also committed to being a good corporate citizen and helping improve the communities in which we live and work by partnering with community organizations and volunteering. A right-sized organization, we are big enough to protect the perimeter of the country, yet small enough to rapidly respond to customer needs.

Sentrillion is an EEO Employer / Protected Vet / Disabled



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