Child Care Assistance Program Technician

3 weeks ago

Pagosa Springs, United States Archuleta County Full time
Job DescriptionJob Description

An exciting opportunity to live and work in picturesque Archuleta County, Colorado Enjoy all that Archuleta County has to offer including skiing/snowboarding, biking, hiking, camping, hot springs, xc-skiing, fishing, and an amazing community.


Archuleta County employees continually strive for excellence and take pride in serving our community in Southern Colorado. Pagosa Springs is the county seat for Archuleta County and is located in the Colorado Sunbelt, just 35 miles north of the New Mexico border and along the western slope of the Continental Divide. The combination of a high desert plateau and the Rocky Mountains to the north and east of town creates an unusually mild mountain climate. As a portal to the nearly 3 million acres of the San Juan National Forest and Weminuche Wilderness Area, Archuleta County is a doorway to the four seasons of outdoor adventure which landed us in Outdoors Magazine's top 10 best Towns in American (2015) and Men's Journal's "20 Best Mountain Towns in America (2017).


It is our goal to assemble and retain team members who share our core values of honesty, integrity, customer service, professionalism and accountability. We work hard to be an employer of choice. We offer competitive pay, generous benefits, and a positive work culture.


The Department of Human Services is seeking a qualified Child Care Assistance Program Technician / Administrative Assistant II. This position performs administrative functions in support of a department and its personnel including document preparation, meeting arrangements, reception and customer service, expense tracking, and related duties. Performs general clerical work including answering the telephone, filing, typing, data entry/retrieval, record keeping, copying, and faxing.

Provides a variety of support functions for the child care subsidy programs. Determines eligibility for childcare subsidies through interviews and verification of information. Refers applicants to other community resources for other services if appropriate. Assists clients and providers in maintaining cooperative working relationships around child care arrangements.

Performs customer service and reception duties for the department. Responds to and provides a variety of information regarding department and/or County services and responds to customer inquiries requiring research of information requested. Directs calls to the appropriate division or staff for more complex matters.


Provides complex administrative and clerical support to the department head, supervisors, and/or staff.


Performs general clerical support for the department to include preparing and typing a variety of forms, letters, and documents, proofreading, data entry and retrieval, and faxing, copying, and processing in/outgoing mail.


Prepares and processes various documents, applications, reports, fees, and other materials in support of department operations. Verifies accuracy of data, routes documents to appropriate parties. Issues permits, licenses, or related documents/materials.


Maintains the department records and filing systems, both manual and automated. Creates, updates, and maintains files and records pursuant to department and County policies and procedures.

Refers children for child care assistance, process low income childcare cases in a timely and accurate manner. Interview clients, work with childcare providers.


Process TANF and Child Welfare childcare cases as per referrals from Case manager and Caseworkers. Enter information into Trails system to screen exempt providers, provide intake information to exempt providers to complete back-ground check for potential criminal history and enable the department to make a sound determination whether to contract with a non-licensed provider.


Prepare fingerprint packets and follow up with the state to comply with the process necessary to complete CBI and FBI investigations. Once process is complete set up fiscal agreements with Childcare providers and authorize care and mail childcare certificates and billing forms.


Monitor monthly billing forms and process payments to all child care providers. Mail monthly billing forms and work on all child care reports.


Work closely with the child support unit to ensure cooperation for applicants who receive low income child care. Calculate and enter claims when needed and other duties as assigned to include cross training.

Minimum Qualifications

Education - Equivalent to the completion of the twelfth grade supplemented by additional secretarial or office administration coursework.


Experience: - A minimum of three years of experience in a directly related field or in the performance of similar duties and responsibilities.


Licenses and Certifications - Possession of, or ability to obtain, a valid Colorado Driver's License


Knowledge Of:

Routine software and business applications, including but not limited to, word processing, spreadsheets, presentation software, and databases.


Operation of standard office equipment including telephones, fax machines, copiers, and computers.

Basic bookkeeping practices and methods including accounts payable, accounts receivable, payroll, and reconciliation.


Record keeping and reporting procedures.


Modern office practices and procedures.

General knowledge of child care services rules and regulations



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