Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.

Weekly Working Hours: 40

Under general managerial guidance, provisions accounts, resets passwords, and performs user access reviews of various systems throughout the Bank.

ESSENTIAL FUNCTIONS: Fundamental Duties Spent Performing Function

1. Provides direct support for the daily functions of Systems Access Support. User access provisioning and de-provisioning for a variety of systems. Ensures requests are properly approved and documented, and completed within timeframes established by policy, laws and regulations.
2. Provides technical support to users, including password resets and account unlocks for various Bank systems.
3. Maintains a working knowledge of laws, rules and regulations pertaining to designated areas of responsibility. Participates in formulating and updating policies and procedures/job aids that incorporate regulatory requirements. Ensures internal controls that mitigate compliance risk are applied. Completes assigned compliance training courses.
4. Reviews submitted Vendor Management assessments. Works with departments, vendors, and accounts payable to ensure due diligence is done on all vendors for the Bank. Ensures assessments are completed properly and submitted in a timely manner.

MARGINAL FUNCTIONS:

1. Participate in other special projects, represent the department in meetings and performs other job-related duties as assigned.

MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: Incumbent must have two (2) years-experience information technology, or equivalent work experience or education. Must possess strong PC and math skills with a working knowledge of TS, Excel, and Word Processing software. Excellent analytical, communication, and organizational skills are required.

PHYSICAL DEMANDS:

• Works for extended periods of time at using a workstation and telephone.
• Ability to lift/carry up to 45-pound boxes of paper.
• Ability to bend, lift, stack and move boxes.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

MENTAL DEMANDS:

• Must be detail oriented to ensure all facts have been discovered and effects of recommendations have been identified.
• Maintains confidentiality of data with regard to customer/employee accounts at the bank.

WORK ENVIRONMENT:

The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

EQUIPMENT USED TO PERFORM FUNCTIONS:

• Computer workstation, calculator, telephone, fax, copier, and printer

DECISION MAKING:

• Identify when to elevate potential problems to manager to minimize the potential impact it may have on business operations.
• Validating programs modified by a programmer and ensuring all aspects have been tested properly.

EOE

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