Server

4 weeks ago

San Francisco, United States Atria Senior Living Part time
Job DescriptionJob Description

Overview

Born out of a partnership between Atria Senior Living and Related Companies, Coterie is a new luxury brand that re-imagines what senior living can be.

From stunning architecture and thoughtful design to state-of-the-art fitness facilities and curated culinary offerings, every aspect of life at Coterie is meant to support the individual – and community – in reaching new heights. We elevate wellness and strive to anticipate every need to offer a life more inspired.

Coterie is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law. Atria will not tolerate harassment or discrimination based on any of these protected classifications.


Responsibilities

The Server engages with residents and guests to provide a memorable dining experience by taking food and beverage orders, retrieving and serving food & beverages according to service standards, courteously and efficiently. This individual collects payments when necessary. This individual assists in the appearance and maintenance of the restaurant area and equipment.

  • Provide a high level of customer service at all times.
  • Anticipate resident’s needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain complete knowledge of restaurant(s) operations, proper table set -up and dress code of the restaurant(s).
  • Work closely with the Food & Beverage Director and/or General Manager to keep residents satisfied with food and beverage programs.
  • Set tables in accordance to Coterie standards.
  • Serve residents and guests meals and beverages as requested.
  • Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
  • Adhere to Quality Enhancement standards and standard food safety practices.
  • Review daily menu with residents.
  • Maintain complete knowledge of Toast and/or POS system as well as manual systems.
  • Take and deliver accurate meal orders to residents and guests.
  • Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
  • Clean and reset tables immediately after resident and guests depart.
  • Maintain complete knowledge of all menu items, prices (when applicable), preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size and method of presentation.
  • Assist with preparation and execution of special events, banquets, and theme meals.
  • Adhere to payment, cash handling and credit policies/procedures.
  • Process payments through the POS.
  • When applicable, acquaint new residents with menus, seating, and dining options and hours.
  • Clean and sanitize carpet, tables, chairs, condiment containers, and equipment used in the dining room.
  • Complete side duties as assigned: cleanliness, quality and amount of all restaurant stock and supplies using checklist; fold napkins.
  • Review reservations and accommodate requests and exceed expectations for pre-assigned tables as necessary.
  • Create a strong sense of teamwork and cooperation among all staff.
  • Attend Pre-Meal stand up held for all dining and kitchen staff.
  • May perform other duties as needed and/or assigned.

Qualifications

  • Two (2) to three (3) years of experience as a server, Fining Dining experience preferred.
  • Food handling certificate where applicable.
  • Certificate in alcoholic awareness program where applicable.
  • Basic reading, writing, and mathematical skills.
  • Strong communication and teamwork skills.
  • Strong organization and time management skills.
  • Able to resolve problems of dissatisfied customers and/or employees.
  • Minimum of 18 years of age to serve alcoholic beverages and 21 to pour.

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