Public Service Officer

4 weeks ago

Lenexa, United States City of Lenexa Full time
Job DescriptionJob Description

The City of Lenexa police department is currently accepting applications for a Public Service Officer to join our team The Lenexa Police Department hires highly motivated individuals who enjoy working with the public and delivering the highest level of professional police services.

We are an agency with an excellent reputation that is identified as a nationwide leader in the law enforcement community. You will have access to state-of-the-art equipment and technological resources and can work with a community that is exceptionally supportive of the police department.

We strongly believe in providing our employees with opportunities for both professional and personal development.

Position Summary

This civilian position serves as the first line of contact between the Police Department and citizens who come to the front lobby of the station or who contact the Department via telephone or electronic device, seeking police–related information and/or services. Also serves as the primary handler and custodian of many Department records and is responsible for data entry, data storage, the dissemination of information and the fulfillment of records requests.

Essential Functions, Duties and Responsibilities

  • Greets the public to answer questions and provide information. Enters information into report database; receives, reviews and processes records for requests for reports, discovery, open records and expungement orders. Sorts and distributes interoffice mail and messages to officers and employees; serves arrest warrants via fax; collects and processes bond payments by cash or credit card; maintains and processes impoundment notices as well as quarterly tow company audits; inspects and installs child safety seats; maintains supplies such as hard copy forms for reports and safety seats; submits reports to District Attorney’s office for on-view charging; enters outside jurisdiction arrests for Lenexa charges into report database; maintains dispositions from all arrests; submits all completed accident reports to the state; processes background checks; and performs NCIC control validations.
  • Completes walk-in, phone-in and email-generated police offense reports and motor vehicle accident reports by interviewing the individual making the report, taking photographs, gathering necessary documentation, booking evidence into property and issuing traffic citations as necessary.
  • Assists in the booking process as necessary (prisoner searches, fingerprinting, photographing); monitors police radio transmissions and provides assistance as requested; testifies in court; answers phone calls; verifies and records fixable citations; monitors facility security and performs building checks of the entire complex; maintains and updates logs to ensure report dissemination is in compliance with KBI standards; and trains newly hired employees.
  • Fingerprints and photographs all City security guard applications, applicants, certain arrestees and subjects for Municipal Court.

Additional Examples of Work Performed

  • Maintains, controls and takes care of evidence/property booked in the Property Room.
  • Acts as Lenexa Municipal Court Liaison.
  • Provides quarterly and year-end statistics.
  • Maintains SafeKids Certification.
  • Provides Police Department tours.
  • Drives City and/or personal vehicle to off-site training courses, meetings and/or City facilities.

Qualifications

Minimum: High school diploma or G.E.D. Must possess and maintain a valid driver’s license.

  • Available to work rotating shifts; (days, evenings, and midnights); including weekends and holidays.
  • Excellent organizational skills and the ability to communicate effectively and tactfully with the public in a variety of situations.

Hiring Range

Hiring range is $20.44 to $23.69 per hour dependent on qualifications and directly related experience. This is an hourly, non-exempt position.

This position is also eligible to receive the following:

  • $1,300 annual ~ $50.00 per pay period secondary language stipend for those who pass a City of Lenexa proctored oral speaking proficiency test.
  • Shift differential – Evening shift $.75 per hour and Night shift $1.00 per hour.
  • Tuition reimbursement $3,500 annual; $25,000 total lifetime reimbursement.

Benefits

The City of Lenexa offers a comprehensive benefits package including:

  • Low-cost premiums for medical, dental, and vision insurance
  • Free or low-cost on-site medical clinic
  • 4% employer retirement contribution with optional 2% match
  • A pension plan via the Kansas Public Employees Retirement System (KPERS)
  • 10 paid holidays per year
  • Minimum 2 weeks of vacation during first year
  • Paid sick leave and personal leave (bonus personal leave during first year)
  • Six weeks of paid parental leave
  • City-paid short-term and long-term disability plans
  • Tuition reimbursement up to $3,500 per year
  • Free membership to the Lenexa Rec Center

Hiring Process

Qualified applicants must be able to pass an oral board interview, polygraph, an extensive background investigation, an interview with the Police Chief, pre-employment drug screen, medical screening, and psychological testing.

  • Please refer to the list of Automatic Disqualifiers and the LPD website for additional information about the police department hiring process.

To Apply

Complete an online application as the first step in our hiring process. Individuals who successfully complete this online application will be contacted by email with further instructions and next steps in the hiring process.

As an equal opportunity employer, the City of Lenexa strives to treat all employees fairly, with consistency and respect, while providing a positive, challenging and rewarding work environment. We value and encourage diversity in our workplace.

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