Client Care Manager

1 week ago


Aurora, United States Visiting Angels Full time
Job DescriptionJob Description

Join Visiting Angels as a Client Care Manager in Aurora

At Visiting Angels, our mission is essential: Deliver compassionate, individualized home care to seniors, allowing them to age gracefully and with dignity in their own homes. Our team is located across the Denver Metro Area, driven by empathy, integrity, and a commitment to enhancing the lives of the elderly community.

Position: Client Care Manager

Location: Office in Aurora and/or Wheat Ridge. Client visits are throughout Aurora and East Denver.

Why Visiting Angels?

Top Workplace: Honored in 2024 as a “Denver Post Top Workplace” for 12 consecutive years. Also honored as a USA Today 2024 Top Workplace

Award-Winning Culture: Recipient of the Home Care Pulse “2024 Employer of Choice” award, and “2024 Leader in Experience”

Benefits: Enjoy benefits such as PTO/paid sick leave, 401k matching, health insurance reimbursement, and weekly lunches at our Wheat Ridge office.

Key Responsibilities:

Client-Centric Focus: Build and maintain warm, empathetic communication channels with clients, their families, and caregivers.

Assessment & Planning: Conduct thorough in-home consultations and manage the process to bring new clients on board. You will also create personalized care plans that champion our client’s needs and well-being.

Collaborative Teamwork: Work seamlessly with our team, ensuring the right caregiver-client matches and facilitating smooth introductions.

Continuous Improvement: Stay proactive in providing ongoing education and resource recommendations to clients and their families, ensuring they feel supported at every stage.

Networking: Build and maintain relationships with select local referral sources (e.g. hospitals, assisted living).

Who We Are Looking For:

Adaptable Team Player: Someone open-minded, adaptable, and able to thrive in a close-knit team environment.

Outstanding Communicator: Proficiency in building and maintaining strong, supportive relationships.

Problem Solver: Ability to navigate challenges independently, always seeking the best solutions for our clients.

Technical Proficiency: Comfortable using modern software applications (Microsoft apps, Google apps, Slack/Teams, etc).

Educational Background: A Bachelor’s degree is preferred. Experience in home care, social work, or a related field is a plus, but not mandatory.

Become a key part of a team where your contribution directly impacts the lives of others, ensuring that our clients receive the love, care, and dignity they deserve. If your values align with ours—Compassion, Integrity, Dependability, and Collaboration—we would love to hear from you

 

#LI-DNI


 

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