Medical Receptionist

3 weeks ago


Framingham, United States Framingham Dermatology Full time
Job DescriptionJob DescriptionBenefits:
  • Competitive salary
  • Flexible schedule
  • Paid time off
  • Training & development

About the Role:
Framingham Dermatology is hiring a Medical Receptionist to join our growing team. Our practice focuses on medical and surgical dermatology. We are seeking part-time candidates with medical office experience who can provide friendly and professional check-in service for patients and support busy schedules for our providers.
The ideal candidates should be compassionate, able to multi-task, and possess strong communication skills. Must be able to work Monday-Friday, between 8AM-5PM.

Role and Responsibilities:
  • Greeting and directing all patients within the practice.
  • Greeting patients professionally both in person and on the phone.
  • Comforting patients by anticipating anxieties and effectively answering questions.
  • Accurately enter patient demographic and insurance information
  • Verify and update patient demographic and insurance information at each visit.
  • Verify patient insurance authorizations / PCP referrals have been acquired.
  • Process incoming / outgoing faxes and medical record requests.
  • Assist with billing claims
  • Checking patients in/out
  • Quickly answer or properly refer questions and issues.
  • Optimizing provider schedules and patient satisfaction with efficient scheduling
  • Scanning pertinent patient information into EMR including insurance cards, picture ids and medical records.
  • Ensuring availability of treatment information by retrieving and updating patient records.
  • Obtaining patient authorization for medical records.
  • Notifying providers of patient arrivals
  • Schedules any necessary appointments after completion of patient visit.
  • Complete appointment confirmation calls for unconfirmed patients.
  • Collect copays and past due balances on patient accounts.
  • Verifying financial records and collecting patient charges while filing and expediting third-party claim
Assist with maintaining office cleanliness.

  • Call and reschedule cancellations and no-shows (after collection no-show fee)
  • Completing end-of-day tasks and email to biller
  • Other duties as assigned.

Education & Experience

  • Minimum of a High School diploma.
  • At least one year of relevant experience and/or training.
  • EMR experience is required, and Modernized Medicine (EMA) is preferred.

Qualifications & Requirements:

  • Strong organizational skills.
  • Strong multi-tasking skills.
  • Strong verbal and written communication skills.
  • Familiarity with multi-line phone systems
  • Ability to work independently on assigned tasks as well as accept direction on given assignments.
  • Able to work collectively with administration and staff.

Job Type: Part-time

Preferred Experience:
  • Customer service: 2 years (Preferred)
  • Medical office: 2 years (Preferred)
  • Computer skills: 2 years
  • Billing experiance

Perks/Benefits:
  • Highly Competitive Salary
  • Health
  • PTO
  • Flexible schedule

About Us:
Framingham Dermatology truly cares about our team and values each one on both a professional and personal level. We'd love to meet you



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