Clubhouse Supervisor

Job DescriptionJob Description

POSITION OVERVIEW

Assists the Golf Operations Manager with managing food and beverage, daily play and pro shop activities and oversees part-time employees. Helps manage all other activities of the clubhouse and golfing activities including marketing, tournaments, golf lessons and clubhouse maintenance.

QUALIFICATIONS AND REQUIREMENTSExperience, Education, and Training

• High school diploma or GED equivalent. College degree preferred.
• At least two years' experience in management or other leisure service enterprise such as restaurant, hotel or parks and recreation management or convention planning preferred.
• PGA Certification and experience teaching golf is desirable.

Requirements

• Must pass pre-employment drug testing and submit to periodic drug testing as required by applicable laws.
• Must have no felony convictions.
• Valid driver's license.
• Subject to working a varied schedule including some evenings, weekends and holidays.

Abilities

• Must be positive and professional at all times.
• Ability to deal with difficult people and good phone manners.
• Public speaking and computer skills.
• Ability to interact positively with supervisor, management, coworkers, members, and the public to promote a team effort approach.
• Ability to seek out new and innovative ways to meet, and respond to, the needs and demands of an ever changing, diverse membership.

FUNCTIONSEssential Duties

1. Assists with maintaining daily business records for all activities in the clubhouse ensuring for accuracy and timeliness. Of particular importance is tracking inventory from ordering supplies under standard City protocol, tracking invoices and entering new purchases directly into inventory, and conducting physical inventory audits at least monthly.
2. Assists with managing golf tournaments ensuring for safety, meeting the special requirements of the individual tournament organizers and enjoyment of all participants.
3. Maintain an awareness of safety issues assuring for compliance with all safety procedures.
4. Works at the cash register and prepare daily business reports or make sure that daily reports and deposits are done, and cash and receipts are processed according to standard protocols in cooperation with the Finance Department.
5. Prepares food in a safe and efficient manner in accordance with the health codes of the City of Fulton and the State of Missouri.
6. Serves in a public relations capacity to the general public in matters that relate to the golf course.
7. Develops coherent marketing strategies to promote Tanglewood’s image and to develop new clients while retaining past clients. These strategies will be reviewed each winter with immediate supervisor.
8. Monitors performance of clubhouse employees providing appropriate coaching as needed. Assists with evaluating and hiring employees for new and continued employment in the clubhouse; this includes redirecting, disciplining or recommending for dismissal employees when necessary.
9. Provide ongoing supervision for all part time employees assuring standard protocols are followed in personnel matters, finances and golf operations and that standards for safety and professionalism are maintained.
10. Maintain a clean and safe kitchen and food preparation area. Instruct and oversee other clubhouse employees to make sure they do the same. Maintain clean and safe bathrooms and other public areas in and around the clubhouse and oversee other clubhouse employees to make sure they do the same.
11. Keep work area and public spaces clean and organized. Make sure food prep areas and public dining areas meet or exceed health code.
12. Respond to requests by immediate supervisor in an accurate, professional, complete and timely manner.

Other Requirements

Environment

While performing the essential functions of this job, the employee is usually indoors, in a controlled environment, and experiences a moderate noise level in the work environment.

Physical

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; bend; reach with hands and arms; climb or balance; and stoop or kneel. The employee must occasionally lift and/or move 20 - 50 pounds. Specific vision abilities required by this job include close vision.

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