It Support Specialist

2 weeks ago


Middletown, United States Tri-State Rentals Full time
Job DescriptionJob Description

Do you thrive in a fast-paced environment and enjoy troubleshooting technical challenges? Are you passionate about technology and have a knack for solving problems? If so, then our IT Technician position might be the perfect fit for you

In this role, you'll play a vital role in ensuring the smooth operation of our technology infrastructure by providing technical support, troubleshooting issues, and maintaining our computer systems and networks.

Compensation:

$17-$25 hourly

Responsibilities:
  • Install, configure, and maintain computer hardware and software.
  • Diagnose and troubleshoot hardware and software problems, identifying root causes and implementing solutions.
  • Provide technical support to users via phone, email, or in-person, resolving their technical issues efficiently and effectively.
  • Perform routine maintenance tasks, such as system updates, backups, and security checks.
  • Monitor network performance and identify potential issues before they escalate.
  • Document all IT activities, including troubleshooting steps and resolutions.
  • Stay up-to-date on emerging technologies and best practices in the IT field.
Qualifications:
  • Associates Degree with 2 years experience, or 4 years of experience working with advanced types of hardware and software.
  • Strong understanding of computer hardware and software systems.
  • Excellent troubleshooting and problem-solving skills.
  • Proficient in Microsoft Windows operating systems and common software applications. (Windows 10/11 and Windows Server 2019
  • Strong communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users.
  • Detail-oriented and organized, with strong time management skills.
  • Expert Knowledge of Microsoft Office (and google workspace)
About Company

Tri-State Rentals is providing full-service property management in Southern Ohio. We are building better communities and creating happy joyous homes for owners, tenants, employees, and contractors. If you have a desire to be a part of a team that is leading the investment real estate industry, look no further


Equal Opportunity Employer



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