Medical Office Assistant
2 months ago
Responsibilities/Accountabilities:
- Coordinates patient care through the clinic: checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post-appointment service, monitoring the waiting room.
- Answers inquiries by phone and in person in a helpful, accurate and efficient manner.
- Maintains appointment schedule and manages recalls
- Maintains electronic medical record, including the patient chart. Performs tasks (including linking, uploading, and referrals) in support of patient care.
- Ensures exam rooms are stocked appropriately and ensures that they are ready for next patient
- Ensures patient confidentiality by honoring the HIPAA Privacy Standards and OSHA standards
- Assists providers when requested.
- Cleans and sterilizes materials and instruments.
- Performs patient prep procedures and documents findings in the patient record
- Performs all other related clinical, administrative tasks or special tasks as required.
- Provides patient care with a customer service lens.
- Works and learns the audio department and able to perform audiology testing
- Works and learns the allergy department and is able to perform allergy testing and give shots
- Works and learns in office surgeries such as sinus dilation.
- Scribe office notes for provider
Job Requirements:
General Skills and Abilities:
- EMR skills/Eclinicals a plus
- Must know how to type
- Works well in a team environment
- Good written and verbal communication skills
- Proficiency on a computer
- Speed and accuracy
Clinical Skills and Abilities:
- Prepare patients and set up exam rooms for examinations
- Must be able to give injections and draw blood
- Must be able to accurately measure and document patient vitals
- Must be able to maintain and operate an autoclave
- Must be able to transport and log patient laboratory tests
- Must understand the importance of HIPAA and OSHA standards
Willing to train the right person for the position.
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