Lead Teller

Join our team and make a positive impact Experience the Ignite culture and enjoy a professional, fun, and rewarding career. We pay and reward for knowledge, expertise, integrity, and dynamic personalities. At Ignite, we are committed to putting our members first. We are looking for diverse, energetic, goal-oriented professionals who share the same passion to serve our members and communities as we do.

Benefits Offered:

• 401(k) match and Profit Sharing
• Education reimbursement
• Up to $600 in wellness reimbursement annually – fitness equipment, gym membership, massages, etc.
• Full Medical, Dental, Vision, and Prescription Insurance coverage
• Health Savings Account with bi-weekly Employer Contributions
• Employer Paid Life Insurance
• Employer Paid Short and Long Term Disability coverage
• Generous Paid Time Off
• 13 Paid Holidays
• Employee Assistance Programs
• Monthly commissions and incentives
• Employee Appreciation Events
• Community Volunteering Opportunities
• Performance and Discretionary Bonuses

… and more

The Lead Teller assists members and potential members with their credit union needs; explains services and opens new accounts; responds to problems, and directs members to the appropriate people. The Lead Teller assists the Branch Manager in ensuring daily MSR and branch operations run effectively.

• Effectively open and close the credit union by preparing and finalizing business operational duties in accordance with policy, procedures, and guidelines. Manages the vault expectations in accordance with guidelines and policies as determined by Management and is responsible for proper balancing and security of the vault within Credit Union guidelines, policies, and procedures.
• Assists with and monitors MSR operations and will be the subject matter expert for MSR operations in the branch. Assists with the training of new MSR staff and provides support through approved empowerment to make decisions. Buys and sells cash and handles more complex member account questions and transactions. Keeps management in the Branch informed of situations that arise within the MSR staff and day-to-day activities.
• Assists members with opening and closing accounts, answers questions about products and services, works the teller line as needed, and resolves problems that are within their authority to resolve. Refers problems that are beyond their authority to the next level supervisor, along with their recommendations.
• Identifies cross-sell opportunities and cross-sells services to members. Refers potential loan opportunities to MSR IIs to follow up on. Responsible for advanced account maintenance as assigned.

If you are an expert in hospitality, love people, and have a passion for advancing lives, apply today

Ignite Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, height, weight, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other status or characteristic protected by applicable federal, state and local laws.