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Administrative Receptionist
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Administrative Receptionist Job Description
Part-time ~18 hours/week Alternating Sundays 8:30 am–12:30 pm | Monday and Tuesday 8:30 am–5:30 pm
To join the church staff, you must be (or be willing to become) a participating member of Brookwood Church. This includes taking the Brookwood Membership Class.
Requirements
? Strong communication, interpersonal skills and personal boundaries.
? Ability to handle confidential material appropriately.
? Ability to interact with a wide variety of people.
? Ability to properly screen and manage guests in the church office.
? Ability to multitask and work under time guidelines.
? Strong organizational skills with attention to detail.
? Intermediate to strong use of the following tools:
o Microsoft Office (Outlook, Word, Excel) and Microsoft Teams
o Rock database (training provided).
? Reference and utilization of current Brookwood policies and procedures.
? Understands thoroughly the nature of working in a church environment.
? Seeks opportunities to support others when not busy.
Responsibilities
? Answer phones and route them to the appropriate person and ministry courteously and timely.
? Greet and direct guests.
? Rotate Sunday workdays.
? Coordinate volunteers for lunch breaks and staff team meetings.
? Maintain Volunteer Training Guide.
? Recruit, train and manage receptionist volunteers.
? Reserve Meeting Rooms for non-staff requesters and post schedules daily.
? Retrieve and distribute daily mail.
? Manage files and items for congregants to pick up.
? Support accounting department with various duties, i.e., process traffic officers’ checks.
? Send an email to staff asking for prayer requests, compile them, and update employees daily.
? Support Print Shop (stuffing, collating, labeling pieces).
? Support Creative Services by processing interdepartmental accounts payable.
? Email staff for Office Supply orders.
? Place Greenville Office Supply orders.
? Mark ministry volunteer attendance, upload photos, and update Rock ChMS as needed.
? Check weekly Special Announcements are set for the coming Sunday.
? Proofread IT Training Guides for usability and accuracy.
? Proofread Devotionals before they go to print.
? Update YouVersion with the weekly Outline and Digging Deeper on Thursday afternoons.
? Make travel arrangements for the Operations team.
? Scan the website for update opportunities.
? Special projects as assigned by management.