Director of Quality

3 weeks ago


Madison Heights, United States Zing Recruiting Full time
Job DescriptionJob DescriptionAn outstanding opportunity to join a Leading Diversified Industrial Manufacturing business as the Director of Quality in their Madison Heights, MI location. The Director of Quality develops, implements and coordinates an organizational wide Quality of service strategy and related programs through support staff and lower echelon managers. This role with focus primarily on the Automotive sector of the business and industry experience is required.
Ideal Candidate Profile:
  • Bachelor's degree in engineering highly preferred
  • 6+ years of experience in a similar role
  • Experience within a complex automotive manufacturing industry.
  • Ability to set-up or maintain an overall Quality organization.
  • Working knowledge of IATF-16949

Responsibilities:
  • Evaluates and enhances current quality of service programs to improve employee relations, customer retention and overall organizational culture.
  • Provides leadership and training to lower echelon managers on implementing quality of service strategies within functional teams.
  • Leads meetings with quality-of-service team members to communicate necessary information, receive updates and answer inquiries.
  • Cooperates with other top management personnel to formulate quality of service initiatives and strategies in accordance with overall organizational goals.
  • Analyzes, evaluates and presents customer and employee feedback regarding quality of service to stakeholders and other organization leaders.
  • Adjusts quality of service programs and strategies according to feedback from employees and customers.
  • Serves as the organization's subject matter expert on quality-of-service initiatives and procedures.
  • Intakes concerns and violations of organizational quality policies.
  • Works with managers and supervisors to administer constructive feedback and disciplinary action.

If you have a passion for Quality and organizational efficiencies, reach out today to learn more about this exciting opportunity.
Zing Recruiting, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking’ communities through employment. Zing Recruiting’s dedication to the safety, health & well-being of our associates, clients and communities remains our #1 priority. Zing Recruiting is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization.
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