Key Holder

We believe every individual has the power to create a positive social impact. Goodwill of the San Francisco Bay has numerous opportunities for people who want to make a difference, while building their professional skills. Our organization is rooted in empathy and a driver of the circular economy in the SF Bay. Your professional skills will help to propel a mission driven organization, that cares deeply about people and the planet. We look forward to welcoming you.

The Key Holder provides excellent customer service, maintains a clean, safe, and pleasant work environment, and implements the Company’s mission and goals while working in an accurate and efficient manner to reduce waste, improve sales and reduce expenses. The Key Holder reports to the Store Manager.

What We Offer:

• $18.03/hour
• Potential for retail bonus
• Medical, Dental & Vision Insurance
• Retirement Fund
• Professional Development Training
• Commuter Benefits
• Flexible Healthcare Spending Account
• Mental Health + Wellbeing Employee Assistance Program

What You Will Do:

• Safely opening and closing the store.
• Ensure that the store is clean and organized.
• Assist in the visual presentation of the store as directed, including window displays, rack signing, sizing, and accessorizing.
• Accurately perform the job functions of a retail cashier.
• Assisting with stock management, arranging merchandise on shelves and displays.
• Perform other related duties as assigned.

What You Bring to The Company:

• High school diploma or GED, or equivalent work experience
• 1 year of customer service experience to include at least 6 months of retail experience.
• Read and write English proficiently or have enrolled in and are on track to successfully complete an approved ESL program.
• Computer literate and basic Math skills
• Available to work on evenings, weekends, and holidays.
• Able to lift at least 50 lbs.
• Able to stand on hard surfaces for an extended period.

Goodwill San Francisco Bay’s guiding principle is that everybody deserves a second chance—and everyone deserves access to training, job opportunities, and support to succeed in our economy. We currently operate 34 retail stores, 33 donation sites, and two warehouse outlets across six Bay Area counties. This includes San Francisco, San Mateo, Marin, Alameda, Solano, and Contra Costa. Many of our career centers are embedded in our retail stores and are managed by career advisors who help people get jobs either directly at Goodwill or through our employer network.

Goodwill SF Bay relies on a combination of material and financial donations to support employment services including individualized career support, skill building, industry certification programs, and support services such as transportation, clothing vouchers, referrals to mental health, housing and more. Donating and shopping at Goodwill is good for our planet and the local environment and helps Goodwill SF Bay divert >35 million of pounds from local landfills every year.