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Automotive Service Advisor

5 months ago

Walled Lake, United States Tuffy Tire & Auto 08028 Full time
Job DescriptionJob DescriptionBenefits/Perks
  • Paid Holidays and Paid Time Off
  • Careers Advancement Opportunities - we are always looking to promote from within
  • Reimbursement for any successfully completed ASE certifications
  • Flexible Scheduling
  • Closed on Sundays
  • Competitive Compensation with bonus incentives
Job Summary
We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.

Responsibilities
  • Make Customer Satisfaction number one
  • Identify primary concerns and determine customer needs through open-ended questions
  • Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits
  • Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
Qualifications
  • Maintain a positive, energetic attitude throughout the day
  • Basic knowledge of menu-based computer software
  • Strong organizational skills
  • Demonstrates the desire to improve and advance personally and professionally
  • Two years of experience in an auto repair facility is a plus
  • Valid drivers license with an acceptable driving record
  • Flexible schedule and able to work weekdays, weekends
If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team