Service Technician
3 weeks ago
Reports To: VP of Operations
FLSA Status: Full-Time
Location: Lee's Summit, MO
General Purpose
- The Service Technician will run scheduled and reactive service on all equipment. This role will also be responsible for participating in the on-call rotation for their respective territories(s).
Essential Duties and Tasks
- Responsible for the completion of all scheduled and reactive work orders assigned to this individual.
- Responsible for the continual stocking of this individual's vehicle.
- Participate in an on-call rotation schedule set by management.
- Responsible for all paperwork needed to complete each work order assigned.
- Responsible for communicating and working with supervisor/ manager on any problems that arise to ensure the work is completed in a timely manner and to Todco's standards.
Qualifications, Education, and Experience
- Ability to troubleshoot and diagnose problems
- Knowledge of electrical, mechanical, pneumatic schematics, and diagrams
- Mechanically inclined with great problem-solving skills
- Ability to create and meet deadlines
- Self-management skills
- Communicates clearly and effectively with vendors, customers, and Todco employees
- Provide excellent customer service
- Experience using phone and computer systems and software
- Must be willing to travel and stay overnight as needed
Key Competencies
- Team player
- Attention to detail
- Self-motivated
- Problem Solver
- Strong Communication
Work Environment
- Work primarily in an environment with minimal safety/health hazard potential. Hearing and vision protection, as well as hair/beard nets, may be required at certain locations.
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