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Paragon Technical Consultant

4 months ago

Atlanta, United States TEEMA Full time
Job DescriptionJob DescriptionJob Title: Paragon Technical ConsultantJob ID: PB67058168Location: Atlanta, GAWhat you will be doing:
  • Demonstrate proficiency in the delivery of application and system software technology to customers using standard procedures.
  • Provide technical support during the implementation delivery process including triaging and troubleshooting reported by customer and implementation team.
  • Install all software required for the company’s Paragon solutions.
  • Developing Technical documentation to facilitate efficiency, document customer implementations, and support department education objectives.
  • Training Customers and company Staff on your areas of expertise.
  • Windows System Administration, Microsoft SQL upgrade scripts, and Paragon application installs on Windows servers.
  • Monitors customer satisfaction and strives to improve it.
  • Identifies potential obstacles and endeavors to resolves issues which would impact project completion.
  • Provide high quality support to end users and other company departments
  • Acts as liaison to other company departments concerning client issues and status.
What you must have:
  • Knowledge of Paragon applications and software.
  • Experience with Paragon product, Paragon hardware migrations or Paragon Upgrades.
  • Experience with Implementation Services, customer support.
  • Strong client communication skills, ability to lead client calls.
For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com By applying to TEEMA on any job portal implies you are entering into a business relationship with us and therefore grants TEEMA consent to send you further job updates or industry and company-related information.