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Operations Manager
1 month ago
REPORTING RELATIONSHIP The Operations Manager will report directly to the Director of New Studio Openings & Studio Operations.
Key Responsibilities
- Responsible for managing and assisting in operational projects and strategies.
- Responsible for the Supply Ordering platform.
- Maintains monthly budgets, and office and medical supplies catalog, to ensure efficiency and cost-effectiveness of supplies and inventory.
- Responsible for Service Channel, partnering with the Construction Manager on certain projects.
- Supports activities in Studio Management and Field Communication Platforms.
- Supports New Studio Opening Activities.
- Evaluates studio operational processes and procedures, problem solves and presents new ideas.
- Maintains and updates studio operations policies and procedures.
- Assists in training the field and reinforces consistency and compliance.
- Executes required reporting for field leaders, including schedules as required.
- Partners with Headquarters Partners, as needed, for implementation and follow-up of Company and Studio initiatives and training tools to maximize the effectiveness of Operational systems.
- Other duties as assigned.
Skills Knowledge and ExpertiseRequirements for the position
To fulfill this role, the Operations Manager will possess a broad range of operational skills in a retail and/or Medical Spa/Studio environment.
Education and Experience
- Bachelor’s degree or commensurate experience
- 3-5 years of med spa/studio or retail operations experience
- Highly effective organizational skills
- Proficient in Microsoft Office and Excel
- Exceptional communication skills are a must, both written and verbal
- Experience with Zenoti Studio Management Software and Service Channel Platforms; Plus
- Works well under pressure; Proven time management skills
- Ability to multitask
Benefits
- 14 Days Paid Time Off
- 9 Paid Holidays
- Medical, Dental, Vision 50/50 Primary
- Medical, Dental, Vision 25/75 Dependents
- Short Term Disability, AD&D, and Life Insurance 100% company paid
- 401k Employee Contribution
- Complimentary Services for all Team Members
- Friends and Family Discount
- Team Member Referral Bonus
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