In-Home Design Specialist

4 weeks ago

Topeka, United States Furniture Mall of Kansas Full time
Job DescriptionJob Description

At the Furniture Mall of Kansas, we believe in making a difference in people’s lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in that order. Our Mission is to be the Best and Most Fun Furniture Experience on the Planet Does this resonate with you? If so, you may be the perfect fit for our next Home Solutions Specialist (What others would call a sales associate)

The BEST person for this role would be described as someone who is Humble, Hungry and Smart. Humble that you put others needs above your own to serve and help others achieve their goals. Hungry to make a positive difference and creatively finds solutions to challenges that others would walk away from. Smart with people, can relate, empathize, encourage, challenge, and inspired to help our work family and our guests to the best of your ability.

Additionally, our ideal In-Home specialist would have an eye for design, knowledge and understanding of furniture and fabrics, strong organizational skills, and attention to details. This person must be able to build and maintain strong relationships with our sales staff and our guests to secure repeat business and unsolicited referrals from our guests.

If you have gotten this far and are still interested, we want to speak with you to see if we are a good fit for each other. Please see below for details about the position.

Position Title: In-Home Solutions Specialist

Reports to: Home Solutions Manager

Purpose of position: To create a personal shopping experience that is unlike any other. To connect with and serve our guests to the best of your ability with the intention of finding the right solutions for everyone’s needs.

Job Type: Full-time. Schedules include evenings and weekends with two days off (in a row, if desired) during the weekdays.

Main Objectives:

  • Be prepared to always serve customer needs in a way that ends in a happy guest.
  • Create a personalized shopping experience for the guest who desires that “HGTV” experience including but not limited to floor plans and visits to the home for measurements.
  • In-home visits during delivery may be required depending on the guest and their needs.
  • With management, set sales and service objectives monthly, annually and achieve those objectives.
  • Meet minimum monthly objectives within first 90 days of being active on the floor.
  • Be able to gain rapport, discover customer needs and satisfy those customer needs.
  • Know product line features and benefits for all products on the sales floor.
  • Be knowledgeable of general principles of home decor and design i.e. furniture, accents, color schemes etc.
  • Be knowledgeable of construction and comfort levels of all mattress and furniture models on the floor and be able to qualify and recommend the right match for your customer.
  • Become a professional salesperson using all selling principles of the Guest Solutions Process.
  • Make regular, planned follow-up calls on all customers who have delayed buying. The closing ratio of these calls should be 40%.
  • Continue to improve professional selling skills through personal development in self-study, making use of various resources (role-play, books, videos, self-study books, cassette tapes, etc.).
  • Complete all paperwork related to sales and service promptly according to Furniture Mall standards.
  • Create new ideas that will help improve store image, sales, and operations, and share them with management.
  • Develop long-term customer relationships.
  • Develop new customer leads through referrals from satisfied customers.

Qualifications:

  • High School Diploma or equivalent required
  • Some college - preferred
  • Minimum of one year experience in a retail selling environment -- preferred
  • 6 months experience in the Home Furnishings industry or related academic qualifications – preferred
  • Positive attitude and work ethic
  • Ability to work individually or with a team to achieve a common goal.
  • Strong communication skills
  • Basic computer knowledge required

Job Requirements:

  • Must be able to stand for up to an eight (8) hour shift.
  • Must be able to work evenings and weekends
  • Must be able to maintain amicable work relationships with fellow employees and perform all essential job functions in an environment that will sometimes include increased levels of work-related stress
  • Undertake and complete other responsibilities as assigned in objective setting with store management.
  • Undertake and support any policy, change, system or work rules the company implements regarding this position.

Pay Range: This position has an effort-based pay system with a current range of $31,000 to 91,000 annual salary.

Benefits:

  • Best work/life balance ratio of any comparable retail position
  • Free Cookies, Custard & Coffee
  • Family-owned business with none of that corporate attitude
  • Employee Discounts

Full-time Benefits

  • Medical, Dental and Vision insurance
  • 401K with Company Match
  • Complimentary Life Insurance
  • Vacation Time
  • Three paid Holidays: Thanksgiving, Christmas, and Easter

We are an equal opportunity employer and provide a drug free working environment. While Furniture Mall appreciates the interest of all candidates only those meeting specific job requirements may be contacted.



  • In-Home Design Specialist

    5 days ago

    Topeka, United States Furniture Mall of Kansas Full time

    Job DescriptionJob DescriptionAt the Furniture Mall of Kansas, we believe in making a difference in people’s lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy...

  • Home Solutions Specialist

    4 weeks ago

    Topeka, United States Furniture Mall of Kansas Full time

    Job DescriptionJob DescriptionAt the Ashley HomeStore, we believe in making a difference in people’s lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in...

  • Home Solutions Specialist

    5 days ago

    Topeka, United States Furniture Mall of Kansas Full time

    Job DescriptionJob DescriptionAt the Ashley HomeStore, we believe in making a difference in people’s lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in...

  • Home Solutions Specialist

    3 weeks ago

    Topeka, United States Furniture Mall of Kansas Full time

    Job DescriptionJob DescriptionAt the Furniture Mall of Kansas, we believe in making a difference in people’s lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy...

  • Home Solutions Specialist

    3 weeks ago

    Topeka, United States Furniture Mall of Kansas Full time

    Job DescriptionJob DescriptionAt the Ashley HomeStore, we believe in making a difference in people’s lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in...

  • Home Delivery Specialist

    4 weeks ago

    Topeka, United States Furniture Mall of Kansas Full time

    Job DescriptionJob DescriptionAt the Furniture Mall of Kansas, we believe in making a difference in people’s lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy...

  • Home Delivery Specialist

    3 weeks ago

    Topeka, United States Furniture Mall of Kansas Full time

    Job DescriptionJob DescriptionAt the Furniture Mall of Kansas, we believe in making a difference in people’s lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy...

  • Documentation Specialist

    3 weeks ago

    Topeka, United States System One Full time

    System One Documentation Specialist (West Coast Hours) Topeka , Kansas Apply Now Documentation Specialist (West Coast Hours) Employment Type: Full Time Date Posted: 4/2/2024 Location: Remote Job Number: JO-2404-2382 Primary Function Our Fortune 100 tech client is seeking a seasoned Documentation Specialist with expertise in back-end design and documentation...

  • Licensed Practical Nurse

    4 days ago

    Topeka, United States Specialists in Women's Care Full time

    Description Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as an Licensed Practical Nurse today with Specialists in Women's Care. Benefits Specialists in Women's Care, offers a total rewards package that supports...

  • Real Estate Developer Specialist

    2 months ago

    Topeka, United States Mt Carmel Redevelopment Corp Inc Full time

    Job DescriptionJob DescriptionMt. Carmel Redevelopment Corporation, Inc. (MCRC) is a 501(c)(3) organization with a mission to improve the quality of life for residents of Northeast Wyandotte County through community revitalization and economic development. MCRC envisions safe, revitalized neighborhoods with quality, affordable housing, access to basic human...

  • Community Sales Specialist

    2 weeks ago

    Topeka, United States Resort Lifestyle Communities Full time

    ** Please note, this position covers any of our 60+ Communities located across the nation and is not specific to a region. This is a 10 days on, 4 days off schedule where you will be traveling and away from home for 10 days at a time, followed by 4 days off, at home.**    Are you ready for a new challenge in your sales career while making a meaningful...

  • Marketing Specialist

    4 weeks ago

    Topeka, United States Urban Pace Full time

    Under the direct supervision of the VP of Marketing, the Marketing Specialist will be responsible for tactical support of the marketing team. They will execute vital tasks to support several aspects of the the portfolio's marketing campaigns including social media, digital marketing, graphic design, event management. Key Responsibilities: Audit advertising...

  • Customer Contact Specialist

    5 days ago

    Topeka, Kansas, United States Vantage Point Solutions Inc Full time

    Customer Contact SpecialistJob SummaryThe Customer Contact Specialist's role is to educate customers on broadband services and discuss fiber placement and connection processes with owners of residential homes and small businesses. This role will be required to take detailed field records of the fiber placement plan and relay information to our Outside Plant...

  • Occupational/Physical Therapy LTSS Specialist-Kansas

    2 weeks ago

    Topeka, United States CareBridge Health Full time

    Job DescriptionJob DescriptionLTSS Specialist--KansasThe CareBridge Long Term Services and Supports (LTSS) Specialist collaborates with Managed Care Organizations to support persons aging in place receiving home and community based services. The LTSS Specialist performs telephonic and/or virtual assessments to identify participants' needs including...

  • Sr. SAS BI Specialist

    5 days ago

    Topeka, Kansas, United States Prime Therapeutics Full time

    Prime Therapeutics Sr. SAS BI Specialist BI and ReportingRemote Topeka , Kansas Apply Now Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.Job Posting TitleSr. SAS BI Specialist BI and ReportingRemoteJob Description SummaryDeliver...

  • Telecommunications Specialist

    1 month ago

    Topeka, United States AllSTEM Connections Full time

    Join our team as a Telecommunications Specialist and play a vital role in our dynamic Telecommunications team. We're seeking an experienced individual to fill this position. If you're passionate about ensuring seamless communication and are ready to take on a challenging yet rewarding role, we want to hear from you!Responsibilities:Activate/deactivate data...

  • Telecommunications Specialist

    1 month ago

    Topeka, United States AllSTEM Connections Full time

    Join our team as a Telecommunications Specialist and play a vital role in our dynamic Telecommunications team. We're seeking an experienced individual to fill this position. If you're passionate about ensuring seamless communication and are ready to take on a challenging yet rewarding role, we want to hear from you! Responsibilities: Activate/deactivate...

  • Telecommunications Specialist

    4 days ago

    Topeka, United States AllSTEM Connections Full time

    Join our team as a Telecommunications Specialist and play a vital role in our dynamic Telecommunications team. We're seeking an experienced individual to fill this position. If you're passionate about ensuring seamless communication and are ready to take on a challenging yet rewarding role, we want to hear from you!Responsibilities:Activate/deactivate data...

  • Telecommunications Specialist

    1 month ago

    Topeka, United States AllSTEM Connections Full time

    Join our team as a Telecommunications Specialist and play a vital role in our dynamic Telecommunications team. We're seeking an experienced individual to fill this position. If you're passionate about ensuring seamless communication and are ready to take on a challenging yet rewarding role, we want to hear from you!Responsibilities:Activate/deactivate data...

  • Telecommunications Specialist

    1 month ago

    Topeka, United States AllSTEM Connections Full time

    Join our team as a Telecommunications Specialist and play a vital role in our dynamic Telecommunications team. We're seeking an experienced individual to fill this position. If you're passionate about ensuring seamless communication and are ready to take on a challenging yet rewarding role, we want to hear from you!Responsibilities:Activate/deactivate data...