I.T. Support Specialist

4 weeks ago


Elizabethtown, United States Swope Automotive Group Full time
Job DescriptionJob DescriptionDescription:

The Swope Family of Dealerships has locations throughout the Hardin County area and Louisville. Swope has been in the Hardin County area for over 70 years. We offer a competitive total compensation package for full-time employees including medical, dental, vision plans, paid time off, paid sick time, paid holidays, paid life insurance, 401(k) retirement plan with company match, employee discounts and more


The Swope Family of Dealerships is looking for a detailed oriented I.T. Support Specialist to join our dynamic and expanding team. This position is a well-rounded intermediate I.T. position.


I.T. Support Specialist Responsibilities:

  • Respond to incoming helpdesk tickets in a timely manner using excellent customer service skills.
  • Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions using a help desk ticketing system, an asset management system, and an RMM solution.
  • Responsible for the maintenance, configuration, and reliable operation of end user computer systems and related end user hardware such as document scanners, printers, desk phones, etc.
  • Install and upgrade computer components and software.
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
  • Perform adds/moves/changes on an on-prem 3CX VoIP phone system and IP phones.
  • Manage Microsoft 365 cloud applications such as Exchange, SharePoint, Teams, OneDrive, PowerApps, and Power Automation.
  • Assist the System Administrator on relevant projects when necessary.
  • Ability to perform network diagnostics using common networking tools.
  • Perform network cable terminations.
  • Ability to take initiative on issues when they arise and work with minimal instruction from senior staff.


Requirements:
  • Bachelor’s degree in computer science, information technology, system administration, or associate degree with valid professional certifications such as A+, Net+, MCSA, etc.
  • 5 years working experience in a similar role.
  • System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus.
  • Working knowledge of VoIP phone systems is a must.
  • Working knowledge of virtualization using VMWare, or Hyper-V.
  • Working knowledge of networking protocols such as DNS, DHCP, NTP, etc.
  • Strong knowledge of networking concepts, network infrastructure devices and network operations are a must.
  • Experience with scripting and automation tools such as PowerShell is a plus.
  • All potential employees must pass pre-employment testing to include a background check and drug screen.


Benefits

  • PTO available first of the month after 60 days of employment
  • Paid Sick Time available first of the month after 60 days of employment
  • 6 paid holidays
  • Birthday as a floating holiday
  • Health Insurance
  • HSA - Health Savings Account with company contribution
  • 401K with Company Match
  • Vision Insurance
  • Dental Insurance
  • Company Paid Basic Life Insurance & AD&D Insurance
  • Supplemental life insurance
  • Company Paid Short Term Disability
  • Long Term Disability
  • Critical illness and Accident Coverage
  • Prepaid Legal Insurance
  • Identity Theft Protection
  • Discount Programs
  • Referral Programs
  • Employee Assistance Program
  • Pet insurance
  • Gym membership




  • Support Specialist

    5 days ago


    Elizabethtown, United States Adecco USA Full time

    Adecco is assisting a local client in recruiting for a Customer Support Specialist to help process the new KY Drivers Licenses / Real ID in Elizabethtown, KY. Must have proven record of excellent customer service skills, exceptional organizational skills, and work within a Team environment.This is for a long-term temporary opportunity with room for...


  • Elizabethtown, United States Pinnacle Treatment Centers KY-I LLC Full time

    Job DescriptionJob DescriptionWe offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation, touching the lives of over more than 30,000 patients daily.Our mission is to remove all barriers to...


  • Elizabethtown, United States Intrepid Full time

    Intrepid USA - Our vision makes a difference : We are a top 10 national home healthcare company with an overall 50 year history of excellence driving our future vision forward. We are putting a dent in the homecare universe through our commitment to providing affordable, personalized, patient and family centered medical home healthcare, home hospice,...


  • Elizabethtown, Kentucky, United States Fortive Full time

    We are seeking a motivated Sales Support Specialist to support the continued growth of our business. As an integral part of our sales organization, this role serves as a bridge between our products and potential customers. This individual will harness a blend of product knowledge, industry insight, and sales acumen to ensure our value proposition is clearly...


  • Elizabethtown, United States Russell Tobin Full time

    Job DescriptionJob DescriptionRussell Tobin & Associates is currently seeking an Customer Service Support Specialist to work for one of our top manufacturing clients! In this role, you will assist in achieving streamlined and optimized internal processes that promote a seamless customer experience.Pay: $17-$18/hr.Schedule: M-F 8a-5pAssist in identifying...


  • Elizabethtown, United States The Recovery Center of Kentucky Full time

    Job DescriptionJob DescriptionRecovery Center of Kentucky's mission is to help individuals reclaim their lives from the disease of addiction to alcohol and other drugs and to reduce the incidence of addiction in future generations. We are an agency committed to quality gender-responsive, trauma-informed care to clients with substance use and co-occurring...


  • Elizabethtown, United States The Recovery Center of Kentucky Full time

    Job DescriptionJob DescriptionRecovery Center of Kentucky's mission is to help individuals reclaim their lives from the disease of addiction to alcohol and other drugs and to reduce the incidence of addiction in future generations. We are an agency committed to quality gender-responsive, trauma-informed care to clients with substance use and co-occurring...


  • Elizabethtown, United States Communicare KY Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY: Responsible for providing peer support and assistance to recovering individuals to assist them in meeting their recovery goalsQUALIFICATIONS: High school diploma or equivalent or at least 21 years of age. Ability to work with persons in a manner that shows respect for cultural differences.SKILL SETS: Possesses...


  • Elizabethtown, United States Communicare KY Full time

    POSITION SUMMARY: Responsible for providing peer support and assistance to recovering individuals to assist them in meeting their recovery goalsQUALIFICATIONS: High school diploma or equivalent or at least 21 years of age. Ability to work with persons in a manner that shows respect for cultural differences.SKILL SETS: Possesses organizational, oral, and...


  • Elizabethtown, United States Masonic Village at Elizabethtown Full time

    Direct Support Professional - DSP** Part Time, Day and Evening Shifts ** Pay based on experience and weekend premiums!Masonic Villages of Pennsylvania - Elizabethtown Campus - is immediately hiring a Part Time Direct Support Professional (DSP) to work Days and Evenings. The schedule includes working Mondays & Wednesdays from 6am-2pm and every other Saturday...


  • Elizabethtown, Kentucky, United States ADIRONDACK COMMUNITY ACTION PROGRAM Full time

    This position will assist the business office in its daily operations. General accounting duties with knowledge in accounts receivable a plus, reconciliation of bank accounts, strong computer skills and proficiency in excel spreadsheets. Must have strong communication skills, attention to details, and the ability to multitask. Front office-answer phones and...

  • Product Specialist

    4 weeks ago


    Elizabethtown, United States Swope Automotive Group Full time

    Swope Chrysler Dodge Jeep Ram is looking for a goal-oriented, self-driven individual that enjoys connecting with people to join their sales team as a product specialist. We are part of the Swope Family of Dealerships with locations throughout the Hardin County area. Swope has been in the Hardin County area for over 70 years. We offer a competitive total...

  • Product Specialist

    4 weeks ago


    Elizabethtown, United States Swope Automotive Group Full time

    Job DescriptionJob DescriptionDescription:Swope Chrysler Dodge Jeep Ram is looking for a goal-oriented, self-driven individual that enjoys connecting with people to join their sales team as a product specialist. We are part of the Swope Family of Dealerships with locations throughout the Hardin County area. Swope has been in the Hardin County area for over...


  • Elizabethtown, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...


  • Elizabethtown, United States Swope Automotive Group Full time

    Job DescriptionJob DescriptionDescription:Swope Nissan, a leading automotive dealership in Elizabethtown, KY, is seeking a motivated and enthusiastic Automotive Sales Specialist to join our team. As an Automotive Sales Specialist, you will be responsible for providing exceptional customer service and educating our customers about the features and benefits of...


  • Elizabethtown, United States Swope Automotive Group Full time

    Job DescriptionJob DescriptionDescription:Swope Nissan, a leading automotive dealership in Elizabethtown, KY, is seeking a motivated and enthusiastic Automotive Sales Specialist to join our team. As an Automotive Sales Specialist, you will be responsible for providing exceptional customer service and educating our customers about the features and benefits of...

  • Marketing Specialist

    2 weeks ago


    Elizabethtown, United States Happynarae America Full time

    About Us HAPPYNARAE is a social enterprise specializing in supply chain management (SCM) and creating social value in collaboration with its clients. Founded by SK, HAPPYNARAE is a sourcing and procurement service company that utilizes its entire revenue to support and connect social enterprises, thereby generating social value. HAPPYNARAE AMERICA LLC. is...


  • Elizabethtown, United States Swope Automotive Group Full time

    Job DescriptionJob DescriptionDescription:Bob Swope Ford is looking for a goal-oriented, self-driven individual that enjoys connecting with people to join their sales team as a Product Specialist.Bob Swope Ford is part of the Swope Family of Dealerships with locations throughout the Hardin County area. Swope has been in the Hardin County area for over 70...

  • Sales Specialist

    4 weeks ago


    Elizabethtown, United States Swope Automotive Group Full time

    Job DescriptionJob DescriptionDescription:Swope Hyundai is looking for a goal-oriented, self-driven individual that enjoys connecting with people to join their sales team!We are part of the Swope Family of Dealerships with locations throughout the Hardin County area and Louisville. Swope has been in the Hardin County area for over 70 years. We offer a...

  • Sales Specialist

    2 weeks ago


    Elizabethtown, Kentucky, United States Swope Automotive Group Full time

    Job DescriptionJob DescriptionDescription:Swope Hyundai is looking for a goal-oriented, self-driven individual that enjoys connecting with people to join their sales teamWe are part of the Swope Family of Dealerships with locations throughout the Hardin County area and Louisville. Swope has been in the Hardin County area for over 70 years. We offer a...