Community Health Worker Supervisor

4 weeks ago

Huntington, United States Hilltown Community Health Center Full time
Job DescriptionJob DescriptionDescription:

Our Culture: Why work with us?

Our most valuable resource is our people-with a diversity of backgrounds, ideas, and life experiences. We have built a multidisciplinary and multicultural environment. Our culture is filled with people who are mission driven, passionate, and want to be of service to others. There is a dedication to one another that is palpable. We believe in rewarding our employees with an excellent benefit package including sign-bonuses, career pathways for advancement, paid vacation and sick days and the chance to help the people of Western Massachusetts thrive


Our Mission:

Our mission is to create access to high quality integrated health care and promote well-being for individuals, families, and our communities. As a Federally Qualified Health Center with a focus on integrated, primary care, we believe that every human has the right to access whole health. We have locations in Amherst, Huntington, and Worthington, as well as a school-based health center at Gateway Regional Middle/High School and a Community Center in Huntington.


A day in the life of this role:

The CHW Supervisor must have a strong and genuine commitment to the care of vulnerable people and communities. High quality supervision can lead to enhanced services for clients, increased staff satisfaction, decreased burn-out/staff turn-over, improved team relationships, and improved client/patient outcomes. Community Health Workers are public health workers who apply their unique understanding of the experience, language, and/or culture of the populations they serve in order to carry out one or more of the following roles: Providing culturally appropriate health education, information, and outreach in community-based settings, such as homes, schools, clinics, shelters, local businesses, and community centers; Bridging/culturally mediating between individuals, communities, and health and human services, including actively building individual and community capacity; Assuring that people access the services they need; Providing direct services, such as informal counseling, social support, care coordination, and health screenings; and Advocating for individual and community needs.

The supervisor will oversee the recruitment and training of the CHW. He/she will also be responsible for daily supervision of the CHWs and annual performance evaluations. The supervisor helps with the assignment and management of the CHW’s caseloads, provides on-the-spot training and support, helps problem solve and helps obtain resources for the patients if the CHW is unable. If the CHW is providing home or agency-based visits, it is essential that the supervisor is easily available for back-up support and emergencies. In terms of professional development, quality supervision should facilitate movement to the next level of competence as well as facilitate self-confidence. Modeling these skills for staff can help CHWs to implement them with their patients/clients.


What's in it for you:

Teamwork: Your commendable, independent work ethic will earn you recognition and appreciation, and you will also be celebrated as a cooperative and respectful team player.

Growth: You will be encouraged and supported to increase your skillset, knowledge and understanding of how providing access assists in providing high quality, integrated health to all our patients.

Impact: In this position you can directly impact the whole health of your friends, neighbors, and community members.

Benefits: Sign on bonus, health, dental and vision insurance effective on day 1 of employment, paid vacation, holiday time, personal time and sick time, retirement fund with employer match, Career Pathways opportunities and much more


Requirements:


What we need from you:

  • Any combination of 3 or more years of health/social services experience and/or post H.S. education in a related field
  • CHW Supervision Certificate strongly suggested, but will consider supporting candidates who display an aptitude for this work in obtaining certification qualifications
  • Culturally and linguistically qualified to work within the population
  • Demonstrated commitment to impacting at risk patients
  • Ability to work independently and as a team member across multicultural settings
  • Detail oriented with the ability to multi-task
  • Computer literate, experience with electronic medical record preferred
  • Strong time management, organizational and planning skills
  • Reliable transportation required
  • Knowledge of area culture and resources required

Competencies and Attributes:

  • You are trustworthy, responsible, independent, take ownership and deliver results.
  • You have unquestionable integrity, credibility, and character. You have demonstrated high moral and ethical behavior.
  • You are willing to embrace challenges, and you are comfortable with uncertainty.
  • Commitment to working with diverse populations, as well as a commitment to the health of our communities.
  • Human-centered, strength-based approach to working with colleagues and clients.

Location:

Huntington, MA

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