Desktop Support
3 weeks ago
Natural Organics Inc - NaturesPlus is currently looking for a Desktop Support person to join our team. The Desktop Support's primary responsibilities is to provide technical assistance and support to our internal, remote and branch office users; ensuring smooth operation of their desktop and laptop systems. The ideal candidate will have expertise in Active Directory administration, Windows operating systems, printing technologies, documentation practices, and excellent communication skills.
Primary Responsibilities:
- Provide first-level technical support to end-users via phone, email, chat, or in person
- Install, configure, and troubleshoot desktop hardware and software components, including operating systems, applications, and peripherals
- Manage user accounts, security groups, and access permissions in Active Directory
- Perform system imaging and deployment using imaging tools
- Document support activities, solutions, and procedures for knowledge sharing and future reference
- Collaborate with IT teams to resolve escalated technical issues and implement solutions
- Conduct user training sessions on desktop systems, applications, and security best practices
- Monitor and maintain inventory of desktop equipment and software licenses
- Ensure compliance with IT policies, procedures, and standard operating procedures
- Communicate effectively with end-users and stakeholders to provide updates on support tickets and project statuses
Qualifications:
- Experience with Helpdesk ticket tracking software and remote desktop support tools
- Configure, install, upgrade, maintain and troubleshoot supported hardware and software including VPN connections, PC's, printers, handheld Android scanners, desk phones and cell phones
- Strong knowledge of Active Directory administration, including user management, group policy, and security permissions
- Experience with system imaging and deployment tools, such as Microsoft Deployment Toolkit (MDT) or similar solutions
- Knowledge of networking protocols and basic networking concepts
- Experience with mobile device management (MDM) solutions
- Proven work experience as a Help Desk Analyst or IT Support Technician
- Strong problem-solving, analysis and time management skills and high level of organization and detail-orientation
- Demonstrate ability to multitask and prioritize with strong time management skills
- Strong work ethic and willingness to take initiative
- Superior oral and written communication skills
- Experience with SAP, Macintosh OS, iPads and scan guns a plus
Requirements:
- Bachelor's degree preferred with at least 4 years of Corporate Help Desk, Desktop Support experience, or the equivalent combination of education and/or experience
- Minimum of 3-5 years of experience in similar role
- Proficiency in supporting Windows desktop operating systems (Windows 7, 10, 11) and Microsoft Office365 applications
Physical Requirements:
- Ability to lift and relocate IT equipment as necessary
- May be required to run network cables as needed
- Ability to commute to office locations in Melville and Amityville (required)
Work Location:
- In person - Primary location is Melville
Job Posted by ApplicantPro
-
Desktop Support Analyst
2 months ago
MELVILLE, United States Atechstar Full timeJob Description Overview This individual is responsible for the resolution of client technological issues as well as completion of projects and tasks given by management. This position is on-site. Responsibilities Support expertise in following operating system platforms Microsoft Windows 10 and Mac OS X Support expertise in Microsoft Office 365...
-
Desktop Support Analyst
2 months ago
Melville, New York, United States Atechstar Full timeJob Description Overview This individual is responsible for the resolution of client technological issues as well as completion of projects and tasks given by management. This position is on-site. Responsibilities Support expertise in following operating system platforms Microsoft Windows 10 and Mac OS X Support expertise in Microsoft Office 365 applications...
-
Desktop Support Analyst
2 days ago
Melville, New York, United States Atechstar Full timeJob Description Overview This individual is responsible for the resolution of client technological issues as well as completion of projects and tasks given by management. This position is on-site. Responsibilities Support expertise in following operating system platforms Microsoft Windows 10 and Mac OS X Support expertise in Microsoft Office 365 applications...
-
Desktop Support Analyst
15 hours ago
MELVILLE, United States Atechstar Full timeJob Description Overview This individual is responsible for the resolution of client technological issues as well as completion of projects and tasks given by management. This position is on-site. Responsibilities Support expertise in following operating system platforms Microsoft Windows 10 and Mac OS X Support expertise in Microsoft Office 365...
-
Manager, Desktop Services
3 days ago
Melville, United States Catholic Health Service Full timeOverview Catholic Health is one of Long Island's finest health and human services agencies. Our health system has over 16,000 employees, six acute care hospitals, three nursing homes, a home health service, hospice and a network of physician practices across the island. At Catholic Health, our primary focus is the way we treat and serve our communities. We...
-
Manager, Desktop Services
2 days ago
Melville, United States Catholic Health Service Full timeOverview Catholic Health is one of Long Island's finest health and human services agencies. Our health system has over 16,000 employees, six acute care hospitals, three nursing homes, a home health service, hospice and a network of physician practices across the island. At Catholic Health, our primary focus is the way we treat and serve our communities. We...
-
Job: IT Support/FSO
1 week ago
Melville, United States Contract Specialties Group Full timeProvide IT Support in supporting end-user devices, servers, telecommunications, and systems support. Perform Proactive Upgrades / Updates to Computers / Mobile Equipment. Provide Support for Teams Meetings Onsite, as needed. Troubleshoot iPhone devices. The person needs to be able to navigate the business and technology processes effectively and...
-
SCCM / InTune PC Engineer/Canon
3 days ago
Melville, United States ShiftCode Analytics Full timeMelville, N.Y. Range - $65- NOTE - At this point they are looking for local candidates only. Both are Hybrid positions Role •Broad understanding of Windows 10 and mobile operating systems and the ability to lead change in a large complex desktop environment. •Modern cloud desktop management experience including technology such as Microsoft Intune and...
-
MSP Engineer
2 weeks ago
Melville, United States Right Click Inc Full timeJob DescriptionJob DescriptionAt Right Click, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Right Click believes that diversity and inclusion among our...
-
MSP Engineer
2 days ago
Melville, United States Right Click Inc Full timeJob DescriptionJob DescriptionAt Right Click, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Right Click believes that diversity and inclusion among our...
-
MSP Engineer
2 weeks ago
Melville, United States Right Click Inc Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingCompany partiesDental insuranceFlexible scheduleHealth insurancePaid time offTraining & developmentVision insuranceWellness resources At Right Click, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. We...
-
MSP Engineer
2 weeks ago
Melville, United States Right Click Inc Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingCompany partiesDental insuranceFlexible scheduleHealth insurancePaid time offTraining & developmentVision insuranceWellness resources At Right Click, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. We...
-
MSP Engineer
5 days ago
Melville, United States Right Click Inc Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingCompany partiesDental insuranceFlexible scheduleHealth insurancePaid time offTraining & developmentVision insuranceWellness resources At Right Click, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. We...
-
MSP Engineer
6 days ago
Melville, United States Right Click Inc Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingCompany partiesDental insuranceFlexible scheduleHealth insurancePaid time offTraining & developmentVision insuranceWellness resources At Right Click, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. We...
-
MSP Engineer
1 day ago
Melville, United States Right Click Inc Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingCompany partiesDental insuranceFlexible scheduleHealth insurancePaid time offTraining & developmentVision insuranceWellness resources At Right Click, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. We...
-
MSP Engineer
23 hours ago
Melville, United States Right Click Inc Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingCompany partiesDental insuranceFlexible scheduleHealth insurancePaid time offTraining & developmentVision insuranceWellness resources At Right Click, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. We...
-
Level @ Engineer/Canon
1 month ago
Melville, United States ShiftCode Analytics Full timeNOTE - At this point they are looking for local candidates only. Both are Hybrid positions Location - Melville, N.Y. Interview - Video Duration - Long Term • C2C Range - $65-$75/hr. MS Excel,MS Office Suite,MS Project,MS Visio,MS Word,MS Access,•3 years experiences in a Level 2 end users support role for Microsoft O365 collaboration services •Microsoft...
-
Level @ Engineer/Canon
2 days ago
Melville, United States ShiftCode Analytics Full timeNOTE - At this point they are looking for local candidates only. Both are Hybrid positions Location - Melville, N.Y. Interview - Video Duration - Long Term • C2C Range - $65-$75/hr. MS Excel,MS Office Suite,MS Project,MS Visio,MS Word,MS Access,•3 years experiences in a Level 2 end users support role for Microsoft O365 collaboration services •Microsoft...
-
Tv Producer
6 days ago
Melville, United States Newsday Media Group Full timeSummary of Position - Produce high quality video and digital video investigative content from the work done by our investigative and enterprise teams in the newsroom, leveraging state-of-the-art studio facility, award-winning video department and Newsday staff journalists. Essential Duties & Functions - work in conjunction with Newsday investigative and...
-
Staff Accountant
1 week ago
Melville, United States Crossways Tax Preparation Full timeJob DescriptionJob DescriptionAbout us:Crossways Tax Preparation, LLC is a full service boutique public accounting firm located in Melville, NY. Our firm has a diverse client base with commercial clients ranging from 1 million to 70 million in sales. In addition, we also have a large individual income tax practice. What makes our firm different is that we...