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Urology Clinical MA Supervisor
3 months ago
NAU Urology Specialists is looking for an individual who can manage all clinical operations of the practice. Our four offices service 7 physicians and 6 APP’s. We have over 20 clinical staff, current responsibilities include the management of clinical supplies. We are a patient-focused practice and expect a great deal from our clinical staff, which requires constant quality improvement and training. Our expanding clinical operations will need someone with an administrative background to help support our growth and a clinical background to get their hands on the clinical operations.
Key Responsibilities
- Training of Medical Assistants including continuing education
- Management of time/overtime
- Scheduling specialty procedures
- Managing staff boxes
- Manage lab charges and relationships with lab companies
- Manage prior authorization staff and medical record requests
- Reviews for clinical staff
- Purchasing medical supplies
- Purchasing medical equipment
- Be a point of contact for product representatives
- Controlled Substance Inventory and management
- Crash Cart Management/AED Monthly Check
- BLS/ACLS certification coordination
- Report clinical metrics.
- OSHA/CLIA Compliance
- Communication with Providers
- Manage clinical patient complaints
Clinical Responsibilities
- Understand the clinical flow of the various providers.
- Know all office-based urologic clinical procedures and equipment.
- Patient Education
- Integration with other administrative units
Requirements and Qualifications
- Minimum 3 years of experience in healthcare management or administration preferred
- Strong leadership and interpersonal skills