Info Tech Specialist

4 weeks ago

Madison, United States Davidson Transit Organi Full time $63,000 - $80,000
Job DescriptionJob Description

DAVIDSON TRANSIT ORGANIZATION

POSITION DESCRIPTION

Title: IT Systems Specialist

Purpose: This position is responsible for communicating system design; implementing and maintaining applications and database server hardware to ensure reliability, security and performance. Responsibilities include monitoring, supporting and troubleshooting all aspects of technology systems and devices including but not limited to configuring hardware and software installation, maintaining, repairing, upgrading, and testing of hardware and software programs.

This position is expected to effectively collaborate with other departments and outside vendors to timely identify IT problems and perform maintenance to keep programs and hardware systems functioning properly.

Reports to: Information Technology Manager

Essential Duties and Responsibilities:

  • Provide support for servers and the requirements of the infrastructure. Capable of resolving and enhancing hardware and software of Servers, PCs/laptops/mobile devices executing system administrator responsibilities.
  • Provides day-to-day technical systems support to team IT staff and users for all admin and maintenance applications.
  • Deploy updates, patches and security fixes for both servers and applications.
  • Monitor Server Preformance and Optimatization to meet application performance.
  • Implement and Maintain server level security measures including firewall and access controls.
  • Conduct daily backup audits and inform in writing any finding errors to Metro ITS.
  • Manage user account permissions and access and data protection.
  • Collaborate with other IT team members and staff for systems support including software upgrades and system testing for go-live functionality.
  • Provide IT project management oversight for hardware/software installations as assigned.

Support System Analyst and Help Desk functions

  • Respond to requests from DTO employees for computer assistance and troubleshooting on software, laptops, workstations, desk phones, printers and other network-attached devices received by phone or email or in person.
  • Log requests received in person and by phone in the mta.tech.support email box for service tracking purposes.
  • Perform PC-based hardware and software support for DTO employees.
  • Act as an information resource to employees concerning computer and software applications; research and resolve problems.
  • Provide IT support for MTA and RTA Board and Committee meetings as assigned.
  • Maintain software and hardware inventory for state of good repair.
  • Install peripherals, including hard drives, monitors, keyboards, printers, scanners, copiers, etc. Provide administration and support for video conferencing.
  • Resolve reported and identified software issues promptly.
  • Determine requirements and technical specifications for PC desktop/laptop hardware and Mobile hardware/services, and deploy hardware.
  • Communicate new account needs to Metro ITS including application access, desk/computer setup, email mailbox creations, and phone extension assignments.
  • Order and setup company mobile phones, instruct the employee how to use the phone.
  • Move, add, change user equipment as needed.
  • Guide end users on usage, security, access, and tweaking of applications and software.
  • Act as liaison between software vendors and MTA; coordinate installation of updates to applications.
  • Perform other duties and assignments as assigned.

Physical Requirements with or without reasonable accommodations:

  • Sitting, standing, lifting, reaching, walking, talking, writing, repetitive motion, carrying, grasping, holding, clarity of vision, speaking, listening.
  • Must be able to operate office equipment, including but not limited to telephone, computer, printer, copy machine, facsimile machine, and calculator.
  • Position works in an environment where there is some exposure to dust, noise, and temperature. May be moderately exposed to unpleasant working conditions to include, dust, noise, temperature, weather, petroleum products, and chemicals.
  • While at the Nashville MTA operating facilities, incumbent should observe all policies, procedures, safety precautions, and regulations using provided protective clothing and devices.

Additional Physical Requirements Include:

  • Working in various weather conditions such as rain, cold climate etc.
  • Lifting up to 40 pounds
  • Climbing stairs and ladders and working at heights
  • Working in confined spaces
  • Working with ITtools requiring fine motor skills

Required Skills, including but not limited to:

  • Actively and continuously improve professional knowledge, skills and abilities by participating in routine training sessions and educational seminars relevant to job duties.
  • Maintain an adaptable, flexible attitude. Always be approachable and be willing to collaborate within the team as well as with other departments.
  • The ability to take initiative and be self-motivated.
  • Strong and effective oral and written communication abilities are a must.
  • Strong attention to detail and a strong knowledge of best IT practices and computer systems,
  • Ability to independently identify and define problems within complex hardware/software platform, determine contributing factors and root causes, and recommend and implement solutions.
  • Familiarity with Microsoft Office Suite required.
  • Speak clearly and distinctly.
  • Ability to work independently with little-to-no supervision
  • Ability to work any schedule including evenings and weekends as will be occasionally needed.
  • Ability to read and understand flowchart diagrams, schematics, and technical manuals.
  • Ability to multi-task and change directions with little to no notice.

Minimum Job Requirements

  • Associate degree or equivalent in technical support field; two or more years of experience in similar work may waive degree requirements

Classification under Fair Labor Standards Act: Non Exempt.

DTO is an EOE.

  • Clean Tech Specialist

    5 days ago

    Madison, Wisconsin, United States CleanPower Full time

    **Job Summary**CleanPower is seeking a skilled Clean Tech Specialist to join our team in Madison, WI. As a Clean Tech Specialist, you will be responsible for maintaining a clean and safe environment for our clients.**Key Responsibilities:**Perform daily cleaning tasks, including sweeping, mopping, and dusting.Operate cleaning equipment, such as vacuum...

  • Tech Support Specialist

    2 weeks ago

    Madison, United States SVA Inc Full time

    ** Tech Support Specialist** **Job Category****:** Internal IT **Requisition Number****:** TECHS001402 Showing 1 location **Job Details** **Description** SVA is looking for a Technology Support Specialist to join our growing team in our Madison, WI location. This is the opportunity you have been looking for! In this role, you will develop your skills, find...

  • Echo Tech in Wisconsin

    2 weeks ago

    Madison, United States AB Staffing Full time

    Echo Tech - Madison, WI 53792 Are you ready to explore new places while building your resume? At AB Staffing, we specialize in placing Allied Health providers in facilities throughout the United States. Our travel assignments range from three (3) months to one year, and can be added onto another assignment or area, giving you the opportunity to broaden your...

  • Echo Tech in Wisconsin

    2 months ago

    Madison, United States AB Staffing Full time

    Echo Tech - Madison, WI 53792 Are you ready to explore new places while building your resume? At AB Staffing, we specialize in placing Allied Health providers in facilities throughout the United States. Our travel assignments range from three (3) months to one year, and can be added onto another assignment or area, giving you the opportunity to broaden your...

  • Travel Surgical Tech Specialist

    6 hours ago

    Madison, Wisconsin, United States Secure Nursing Service Full time

    Job Title: Surgical Tech - CVORJob Type: Travel Allied JobLocation: Madison, WIShift: 3x12 hr daysDuration: 13 weeksPay: $/WeekAbout Secure Nursing Service:We are a leading healthcare staffing agency that specializes in placing highly skilled and professional healthcare professionals in various hospitals across the US. Our mission is to provide exceptional...

  • Clinical Surgery Specialist

    3 months ago

    Madison, United States Medsurg Sales Staffing Full time

    Job DescriptionJob DescriptionBlue chip medical device manufacturer is looking to fill a "clinical specialist" position. Extensive healthcare and retirement benefits packages. Company will pay for your car, gas, expenses, cell phone, laptop, etc. Superior leadership and extensive support products. Continuous pipeline of new products. Strong name recognition...

  • Clinical Surgery Specialist

    4 months ago

    Madison, United States Medsurg Sales Staffing Full time

    Job DescriptionJob DescriptionBlue chip medical device manufacturer is looking to fill a "clinical specialist" position. Extensive healthcare and retirement benefits packages. Company will pay for your car, gas, expenses, cell phone, laptop, etc. Superior leadership and extensive support products. Continuous pipeline of new products. Strong name recognition...

  • Scrub Tech

    3 months ago

    Madison, United States Morgan Medical Center Full time

    Job DescriptionJob DescriptionSeeking a Scrub Tech to work PRN days in our brand new replacement facility. Duties include performing surgical tech/central sterile tech tasks and related tech service duties under the direction of the OR Manager and/or Circulating Nurse. Position will prepare OR rooms with instruments, sutures, and other supplies and...

  • MRI Tech Traveler

    5 days ago

    Madison, Wisconsin, United States Titan Medical Group Full time

    Join Our Team at Titan Medical GroupAbout the RoleWe are seeking a highly skilled and experienced MRI Tech to join our team for a 13-week assignment in a dynamic and fast-paced healthcare environment. As a Traveling MRI Specialist, you will be responsible for operating MRI equipment, conducting diagnostic imaging procedures, and providing exceptional patient...

  • Sterile Processing Tech, 9a-5:30p

    3 days ago

    Madison, United States Norton Healthcare Full time

    Responsibilities When you are an employee at Norton Healthcare, you will find real meaning and purpose in your work. Because of the care we provide, more people choose Norton Healthcare for their health care needs than any other system in the community. Discover a rewarding career as a Sterile Processing Tech . Sterile Processing Tech...

  • Electrophysiology Tech

    1 month ago

    Madison, United States UW Health Full time

    Job DescriptionWork Schedule: 100% FTE, 40 hours per week, 10 hour shifts. Operating hours are Monday - Friday 6:30AM - 5:00PM. No weekends or holidays, no on-call requirements. Hours may vary based on the operational needs of the department.Pay: External hires may be eligible for up to a $5,000.00 sign on bonus. Relocation assistance may be available for...

  • Maintenance Tech

    1 month ago

    Madison, United States QPS Employment Group Full time

    Position Title: Maintenance Tech Wage: $25-$30/hour QPS is seeking an experienced Maintenance Technician for a property management company in Madison. A good candidate for this role will have experience in HVAC, electrical, plumbing, and appliance repair. This company has a full benefits package, including a competitive salary with bonus potential, PTO,...

  • Marketing Specialist

    1 month ago

    Madison, United States J.H. Findorff & Son Full time

    JOB REQUIREMENTS: Description Our Foundation: At Findorff, we bring expertise and value in construction that extends far beyond building. From humble beginnings in 1890, Findorff has now grown to become one of the region\'s most trusted construction firms. Our staff help shape communities through a commitment to quality and relationships. Findorff is seeking...

  • HVAC Installation Specialist

    1 day ago

    Madison, Wisconsin, United States Tradesmen International Full time

    Job SummaryWe are seeking a skilled HVAC Installation Specialist to join our team at Tradesmen International. As an HVAC Tech, you will be responsible for:Key Responsibilities:Assembling, installing, servicing, and repairing air conditioning, refrigeration, and heating units.Studying building plans and working drawings to determine work aids required and...

  • Bilingual Customer Service Specialist

    1 week ago

    Madison, United States Sherwin-Williams Full time

    JOB REQUIREMENTS: Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as...

  • Bilingual Customer Service Specialist

    2 weeks ago

    Madison, United States Sherwin-Williams Full time

    JOB REQUIREMENTS: Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as...

  • Travel MRI Tech

    3 months ago

    Madison, United States Triage Full time

    Triage is seeking an experienced MRI Tech for an exciting Travel Allied job in Madison, WI. Shift: Inquire Start Date: 07/01/2024 Duration: 16 weeks Pay: $3051.86 / Week Travel MRI Tech | Madison, WI Travel Radiology: Imaging MadisonLocation:         MadisonStart Date:       7/1/2024Shift Details:   12H Evenings (12:00 AM-12:00...

  • Electrophysiology Tech

    3 months ago

    Madison, United States UW Health Full time

    Job DescriptionWork Schedule: 100% FTE, 40 hours per week, 10 hour shifts. Operating hours are Monday - Friday 6:30AM - 5:00PM. No weekends or holidays, no on-call requirements. Hours may vary based on the operational needs of the department. Pay: External hires may be eligible for up to a $5,000.00 sign on bonus. Relocation assistance may be available...

  • Electrophysiology Tech

    1 week ago

    Madison, United States UW Health Full time

    Job DescriptionWork Schedule: 100% FTE, 40 hours per week, 10 hour shifts. Operating hours are Monday - Friday 6:30AM - 5:00PM. No weekends or holidays, no on-call requirements. Hours may vary based on the operational needs of the department. Pay: External hires may be eligible for up to a $5,000.00 sign on bonus. Relocation assistance may be available...

  • Electrophysiology Tech

    1 month ago

    Madison, United States UW Health Full time

    Job DescriptionWork Schedule: 100% FTE, 40 hours per week, 10 hour shifts. Operating hours are Monday - Friday 6:30AM - 5:00PM. No weekends or holidays, no on-call requirements. Hours may vary based on the operational needs of the department. Pay: External hires may be eligible for up to a $5,000.00 sign on bonus. Relocation assistance may be available...