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Corporate Quality Manager
3 months ago
Certified Group is committed to delivering expert solutions and quality testing our customers can feel confident in – on time, every time – so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries.
We have embarked on an important journey to unify and strengthen our culture by living these core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team — including believing in you.
We are currently looking for a Corporate Quality Manager to join our growing team
JOB SUMMARY
Responsible for the management and oversight of the Quality Management System at certified group. Responsible for application and evaluation of approved microbiological and chemical techniques and methodologies used in analysis of products and possess the authority to carry out these tasks, training, as well as ensuring compliance with the ISO / IEC 17025, USDA, 21 FDA CFR & 21 CFR part 11 guide for testing laboratories.
ESSENTIAL RESPONSIBILITIES
- Participate in maintenance of regulatory certifications (USDA, FDA 21 CFR, ISO/IEC 17025) in all divisions.
- Improve and ensure Quality Management Systems is in compliance with GMP, GLP, and regulatory certifications (USDA, FDA 21 CFR, ISO/IEC 17025).
- Maintain frequent contact with all Quality personnel; review the reporting, and interpretation of laboratory quality control and other quality critical records in all areas of the facilities. Work closely in the daily functions associated with the maintenance of the quality system.
- Perform corporate and report audits of all quality system documentation and personnel for general quality system compliance, food microbiology/food chemistry and laboratory quality system documents including methodology and work instructions.
- Assist in collecting and producing reports on Quality metrics data from the network for tracking and continuous improvement purposes.
- Assist in maintaining the QMS system with updates and other functions as appropriate.
- Responsible for ensuring preparedness for surveillance audits as they occur and work closely with each facility Laboratory Manager and Technical Manager as the key contact for external auditor.
- Have the ability to provide hands on training on all parts of the quality system as needed and requested.
- Play a key role identifying improvement strategies that can reduce errors within the network as it relates to quality.
- Follow up major and critical audit findings to ensure that appropriate actions have been taken, and that the issues identified, have adequately been resolved.
- Provide on the bench training when appropriate.
- Ability to interpret technical data and provide summarization.
SUPERVISION
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
MINIMUM QUALIFICATIONS
- MS degree in Microbiology, Chemistry, Food Technology, or related field
- Excellent written and verbal communication skills
- Laboratory / technical auditing experience preferred
- Analytical Chemistry experience preferred
- Knowledge of ISO 17025, CFR Part 11, CFR part 21 and FDA standards
- Hands on experience in a microbiological and chemical testing environment
- 2 years’ experience in a commercial testing laboratory
- Or equivalent combination of education and experience
- Knowledge of Lean Six Sigma or similar processes aimed at process efficiencies
PHYSICAL DEMANDS
- Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components
- Noise level varies from quiet to loud
- Temperature varies from hot to cold
- Interactive and fast-paced team-oriented tasks
- Extensive overnight travel is required
- Occasionally lift and/or move up to 25 pounds
- Color vision and depth perception
BENEFITS:
- Progressive 401k Retirement Savings Plan
- Employer Paid Short- Term and Long-Term Disability, and Life Insurance
- Group Medical
- Tuition Reimbursement
- Flexible Spending Accounts
- Dental
- Paid Holidays and Time Off
Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.